Universal Registration Document 2024

4 SUSTAINABILITY REPORT

SOCIAL AND SOCIETAL MATTERS

[S4-4-32-(c)] → Description of the approach to availability and effectiveness of implementation and outcomes of processes intended to provide or enable remedy in the event of significant negative impacts on consumers and/or end-users See S4-4-30. See elements described in S4-5 Targets for safety and security. See elements described in [RD] [PV] S4-3 Hospitality for all concerning complaints. [S4-4-33-(a)] → Description of what action is planned or underway to mitigate material risks arising from impacts and dependencies on consumers and/or end - users and how it tracks effectiveness in practice See S4-4-30. See elements described in S4-5 Targets for safety and security. The ongoing guarantee of safety and security compliance in the deployment of measures aims to avoid material risks to consumers and end-users. [S4-4-33-(b)] → Description of what action is planned or underway to pursue material opportunities for the company in relation to consumers and end users There is no planned action in this area. [S4-4-34] → Disclosure of whether and how it takes action to avoid causing or contributing to material negative impacts on consumers and/or end-users through its own practices There is no specific communication. Groupe ADP complies with all applicable local regulations. [S4-4-35] → [S4] Disclosure of severe Human Rights issues and incidents connected to consumers and end users The Group's whistleblowing system enables any person with an interest in acting to report any breach of the provisions of its Code of Conduct, in particular a serious infringement of Human Rights, fundamental freedoms or the health and safety of individuals (within the scope of the Potier law on the Duty of Vigilance) – see whistleblowing system – section 4.4.2.4 of this report. [S4-4-37] → [S4] Disclosure of resources allocated to the management of its material impacts ADP SA has set up safety and security entities within its organisation. In terms of security, around 250 people are employed by Aéroports de Paris to directly perform security duties, and nearly 5,000 people are employed by external service providers specialising in carrying out checks and screening. These companies are selected by Aéroports de Paris on behalf of the French government, after a publicised and competitive procurement procedure. Security service providers hold a licence to operate and all security staff, who are certified, hold an airport identification card issued after investigation by the relevant French State authorities.

[S4-4-AR 25-(a)] → [S4] Disclosure of general and specific approaches to addressing material negative impacts ADP disseminates information that is available or useful to passengers during their journey, either in the terminals or via the telecommunications networks. In addition, ADP SA has general and specific approaches of a confidential nature which are part of the company's own management system and which are therefore not communicated. [S4-4-AR 25-(b)] → [S4] Disclosure of initiatives to contribute to additional positive material impacts There are no additional initiatives. [S4-4-AR 25-(c)] → [S4] Communication of how far the company has progressed in its efforts during the reporting period There is no specific communication on this topic. [S4-4-AR 25-(d)] → [S4] Communication of continued improvement There are no specific communications on this topic. S4-5 – Targets for safety and security [S4-5-38-(a)] → [S4] The company shall disclose the time-bound and outcome-oriented targets it may have set related to: reducing negative impacts on consumers and/or end-users; and/or Some targets are confidential and are part of ADP SA's own safety and security management system. [S4-5-38-(b)] → [S4] The company shall disclose the time-bound and outcome-oriented targets it may have set for: advancing positive impacts on consumers and end-users; and/or ADP SA communicates its commitment to a safe flight with the best possible comfort. [S4-5-38-(c)] → [S4] The company shall disclose the time-bound and outcome-oriented targets it may have set for: managing material risks and opportunities related to consumers and/or end-users Some targets are confidential and are part of ADP SA's own safety and security management system. [S4-5-40] → [S4] The summarised description of the targets to manage its material impacts, risks and opportunities related to consumers and/or end - users shall contain the information requirements defined in ESRS 2 MDR-T Further details will be provided in the next financial year.

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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024