Universal Registration Document 2024

4 SUSTAINABILITY REPORT

SOCIAL AND SOCIETAL MATTERS

Targets

The commitment to a safe flight with the best possible comfort. In addition, there are confidential targets, which are part of ADP SA's own safety and security management system

Target of a 29% increase in the modal share of public transport for Orly airport passengers by 2035 Target of a 27% increase in the modal share of public transport for Charles de Gaulle airport passengers by 2050 For parking: Percentage use of digital technology in parking: >50% bookings made online in 2025 Service quality: ACI ASQ rating >3.85 for car park quality Number of electric vehicle charging stations (BRVE): target of 1,000 charging points by 2025 and 2,500 by 2030

u Place Paris-Charles de Gaulle among the top 10 in the Skytrax ranking of the world's best airports, as well as 4 Group airports in the Top 50 and 8 Group airports in the Top 100 u Achieve an ASQ-ACI score of 4/5 for passenger satisfaction at airports controlled within Groupe ADP, with more than 3 million passengers u Deploy the Extime Retail and Hospitality concept in Paris and initiate the deployment of the franchise outside the Parisian hubs u Provide 50% of passengers with biometric facilitation u Raise awareness/train all members of the airport community about the challenges and needs of passengers with disabilities Skytrax rankings ASQ-ACI scores Time management indicators Number of complaints handled

Metrics

Skytrax rankings ASQ-ACI scores Number of complaints handled. There are also confidential indicators relating to ADP SA's own safety and security management system

Modal shares of passengers and employees Rate of passengers with air-rail connections

* The consolidated scope is as described in DR BP-1.

[S4-ESRS 2 SBM-3-10-(a)] → Description of the types of consumers and/or end-users subject to material impacts The consumers and end-users likely to be subject to material impacts are mainly passengers, the airport community and local residents. [S4-ESRS 2 SBM-3-10-(a)-i,S4-ESRS 2 SBM-3-10-(a)- ii,S4-ESRS 2 SBM-3-10-(a)-iii,S4-ESRS 2 SBM-3-10-(a)-iv] → Type of consumers and end-users subject to material impacts by its own operations or through it value chain At the heart of the value chain of the Group's airport ecosystem, passengers are by their very nature the first to be subject to impacts as they pass through the infrastructures or use the services made available to them. In addition, the consumers and end-users who could be subject to material impacts by its own activities are the many and varied players in the airport community, including the Group's employees and local residents living in the areas where the airports are located. [S4-ESRS 2 SBM-3-10-(b)] → Material negative impacts (consumers and end-users) The material negative impacts should be considered in the light of the three material matters identified. Public and airport security and safety Failure to provide security and/or guarantee the physical integrity of all stakeholders would expose them to material negative impacts such as serious accidents, terrorist or health risks. In the most extreme cases, this could have irreparable consequences for passengers, but it could also jeopardise operations as a whole, preventing airport community players from carrying out their missions in the best possible conditions.

The following sections on safety and security for 2024 focus solely on the Paris hubs. Groupe ADP's other airports operate in different regulatory environments, with different responsibilities shared between public authorities and airport operators. S4.SBM-3 – Scoping: Analysis of ESRS 4 IROs on consumers and end-users, related to Groupe ADP's business, including a description of the types of consumers and end-users on which the company is likely to have negative impacts The analysis of ESRS S4 IROs on consumers and end-users Consumer-users are mainly the passengers who use the facilities made available to them as part of their journeys. Nonetheless, we can consider more broadly as consumers and end-users, those who access or frequent Groupe ADP’s infrastructures (accompanying persons, airport community, airlines, government departments, taxis, vehicles for hire, etc.) or more specifically real estate customers (tenant companies, employees, hoteliers, clients, visitors, etc.). [S4-ESRS 2 SBM-3-10] → All consumers and/or end - users who are likely to be materially impacted by the company are included in the scope of ESRS 2 See ESRS 2. has identified three material matters: u public and airport security and safety; u access to hubs and multimodal services; u hospitality for all.

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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024