Universal Registration Document 2024

4 SUSTAINABILITY REPORT

SOCIAL AND SOCIETAL MATTERS

S3-3 – Initiatives, forums and frameworks for dialogue with regional stakeholders [S3-3-27-(a)] → Disclosure of the general approach and processes for providing or contributing to remediate where the company has identified that it is linked to a material negative impact on affected communities Groupe ADP's dialogue policy aims to prevent negative impacts on affected communities. [S3-1-14] → Policies to manage material impacts, risks and opportunities related to affected communities, including specific affected communities or all affected communities [S3-3-27-(b)] → [S3] Disclosure of specific channels in place for affected communities to raise their concerns or needs directly with the company and have them addressed Affected communities can voice their concerns or needs in a number of ways, including: u going to the Maisons de l’Environnement ; u using the site Interviewsins. TAV Airports u meetings are held according to the needs of the communities; u QR codes redirecting to the contact details of the Client Liaison Officer (CLO) are available and enable communities to be in direct contact with the company; u a complaints tool has been set up by the CLO and the Human Resources Department to receive requests from local communities via an online form available on the TAV Airports website: https://tavhavalimanlari.com.tr/about us/contact. AIG u annual meetings are held with local communities. They focus on three topics: the environment, recruitment and employment, and the actions of the AIG Foundation; u complaints mechanisms: a dedicated system for receiving and responding to community concerns. The complaints management process is ISO 10002-certified; u development of an external communication procedure to respond to the concerns of stakeholders, including local communities. Forums such as the airport environmental committee help involve local residents. [S3-3-27-(c)] → [S3] Disclosure of the processes by which the company supports or requires the availability of such channels ADP SA manages the Maisons de l’Environnement , the dedicated Entrevoisins website and the ITRAP complaints software, ensuring continuity of access at all times. ADP SA acts as secretary to the various Environmental Consultation Committees (Paris-Charles de Gaulle, Paris Orly, Paris-Le Bourget and general aviation airfields), and helps to ensure that these bodies run smoothly. The company is rigorous with regard to providing exceptional reception services. At Paris-Orly, for example, the company has decided to relocate the Maison de l'Environnement as close as possible to the terminals, see [S3-1-AR 9] → [S3] Explanation of significant changes to policies adopted during the reporting year.

The Paris-Orly consultation ran from 26 February to 26 May 2024. To ensure that the dialogue on the Paris Orly 2035 project continues, it has been decided to organise an annual event, representing an opportunity to present all the initiatives that have been launched; to continue to feed the discussions with the local authorities and the various relevant stakeholders; to review the progress of the project; to give a voice to the local communities and to ensure transparent monitoring of the commitments made. In addition, the website dedicated to the project https://parisorly2035.groupe-adp.com will be maintained to provide an information and monitoring platform open to all. This site will be used to disseminate this consultation report, as well as documents and information on the next stages of the project. Groupe ADP is committed to continuing regional dialogue to ensure that the Paris-Orly 2035 project runs smoothly, in line with the expectations and needs of the regions concerned. For TAV Airports and AIG, the engagement arrangements are described in [S3-2-21] → Information on how the perspectives of affected communities influence decisions or activities aimed at managing actual and potential impacts. [S3-2-21-(c)] → [S3] Disclosure of the function and the most senior role within the company that has operational responsibility for ensuring that this engagement happens and that the results inform the undertaking’s approach With regard to the voluntary consultation process for the Paris-Orly development plan, it was the Airport Director who presented the results of the consultation and made all the commitments, including that of an annual update to enable the public and therefore the affected communities to follow the progress of the development plan adjusted following the consultation. For TAV Airports and AIG, issues relating to dialogue with the communities are the responsibility of the members of their executive committees. [S3-2-21-(d)] → [S3] Communication of how the company assesses the effectiveness of its engagement with affected communities The consultation report sets out all the opinions expressed and the more than 25 concrete and dated commitments made by ADP SA. These commitments and the timetable for their implementation are detailed in the consultation report, which can be accessed at the following link: https:// parisorly2035.groupe-adp.com. Paris-Orly's management has set a target of at least one meeting a year with stakeholders to share progress in meeting these commitments. [S3-2-22] → Information on steps taken to gain an insight into the perspectives of affected communities who may be particularly vulnerable to impacts and/or marginalised All the dialogue initiatives set up by Groupe ADP and described in this chapter are aimed at gaining a better understanding of the perspectives of the affected communities, in particular those most vulnerable to the impacts. [S3-2-23] → Information on how the company takes into account and ensures respect of the particular rights of indigenous peoples in its stakeholder engagement approach Not applicable: no indigenous peoples on our rights of way.

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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024