Universal Registration Document 2024

SUSTAINABILITY REPORT 4

SOCIAL AND SOCIETAL MATTERS

[S3-3-27-(d)] → [S3] Disclosure of how issues raised and addressed are tracked and monitored and how it ensures the effectiveness of the channels Soundproofing assistance requests From the first contact for information to the end of the process (work and payment of aid), each case is monitored centrally in a dedicated IT tool (with limited access), and the associated requests and documents are traced and archived in compliance with GDPR procedures. How IT tools work The smooth operation of the VITRAIL and ITRAP tools is overseen by Groupe ADP's information systems department, under the supervision of the teams in the Maisons de l’Environnement that use the tools on a daily basis. [S3-3-28] → Disclosure of how it is assessed that affected communities are aware of and trust the structures or processes as a way to raise their concerns or needs and have them addressed The dialogue mechanisms set up by ADP SA are regularly used by local residents. The complaints tool, for example, registers several hundred complaints a year. [S3-3-28] → [S3] Policies regarding the protection of individuals that use the channels to raise concerns or needs against retaliation ADP SA keeps contact details for the sole purpose of replying to queries, in accordance with our GDPR commitments. If they so wish, ADP SA can also deal with anonymous requests from local residents' associations. The Group whistleblowing system, accessible via the websites of TAV Airports, AIG and ADP SA, enables the local communities of these three entities to report their concerns with the guarantee of no reprisals. The system is described in section 4.4.2.4 of this report – [G1-1-10-(a)] → Description of mechanisms for identifying, reporting and investigating concerns about unlawful behaviour or behaviour in contradiction of its code of conduct or similar internal rules. Information on the soundproofing assistance scheme is publicly available. The content of each request is subject to GDPR rules. S3-4 – Action plans put in place to prevent, mitigate and remediate the impact of noise pollution [S3-4-31] → Action plans and resources to manage material impacts, risks and opportunities related to affected communities [see ESRS 2 – MDR-A] Action plan for soundproofing assistance ADP SA is responsible for coordinating and managing the soundproofing assistance scheme defined by the Taxe sur les nuisances sonores aériennes (TNSA), for the three Paris airports, Paris-Orly, Paris-Charles de Gaulle and Paris-Le Bourget. [S3-3-AR 20] → [S3] Third party mechanisms are accessible to all affected communities

The soundproofing assistance scheme is financed by the TNSA and has enabled 74,000 homes to be soundproofed since it was set up in 2003. This system is adapted according to the level of noise pollution to which the various communities are exposed. The noise pollution plan specifies noise exposure levels by defining zone 1 (70 dB), zone 2 (65 dB) and zone 3 (55 dB). The amount of assistance is modulated according to this level of exposure. This scheme is an integral part of the remedial measures of the Vigilance Plan adopted in application of the 1993 law and the delegation made by the French State to the various airport managers since 2004, which provides for a complete scheme from its financing by a tax, the eligibility criteria, the stages in the examination of applications, the roles of each party, the level of aid, the consultation of companies, the monitoring of the work site and the acceptance of the work site. ADP SA is responsible for coordinating and organising the entire scheme, checking the eligibility of applications, providing information about the scheme and the stages in the appraisal process, presenting applications to the CANR, drawing up the agreements, checking that the work has been carried out correctly, paying out the aid and managing all the financial flows (TNSA revenue, expenditure commitments, cash flow). ADP SA has the human resources, processes and appropriate financial management (forecasts, income/expenditure/project commitments) dedicated to the business to handle around 2,000 homes and buildings on an ongoing basis, from the request for information to the payment of aid. These resources are submitted to the relevant authorities for validation each year. In addition, the soundproofing assistance office proposes measures to governance and the authorities to enhance the effectiveness of the system defined by law or regulations. Action plan to limit noise pollution u ADP SA laboratory monitoring of noise generated by aviation activity. ADP SA has a certified laboratory and a team dedicated to noise matters. ADP SA has installed a network of noise measurement stations around the Paris airports ( e.g., 2 4 stations within a 25 km radius of Paris Charles de Gaulle) measuring noise continuously and in real time. Reports are produced and published monthly and annually; u modulation of airport charges to encourage airlines to use aircraft with good performance with regard to sound. In April 2022, ADP SA modified its fare structure applicable to airlines operating out of Paris airports. This grid makes it possible to adapt the aircraft parking charge according to the acoustic characteristics of the aircraft and the hours of operation. The price list can be consulted at the following link: https://www.parisaeroport.fr/docs/default source/professionnel-fichiers/services-aux-compagnies aeriennes/adp-tarifs-2022-homologues_fr.pdf?sfvrsn= d840d9bd_2; u ADP SA is a member of the Board of Directors of Bruitparif, and collaborates on certain studies to provide input data on noise levels at airports. AIG In accordance with Jordanian civil aviation requirements, an annual noise assessment is carried out at Amman airport. This is based on aircraft models and landing and take-off times.

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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS