Universal Registration Document 2024

SUSTAINABILITY REPORT 4

SOCIAL AND SOCIETAL MATTERS

[S3-2-21-(a)] → Engagement takes place directly with affected communities or their legitimate representatives, or with credible proxies Generally speaking, the commitment is made within the Environmental Consultation Committees, each of the three boards appointing its representative. ADP SA communicates with each of the board representatives. The commitment is therefore made, within these bodies, with legitimate representatives of the affected communities. When an application for soundproofing assistance is submitted, the commitment is made directly to the applicant and, consequently, directly to the affected communities. AIG Local communities can contact airport staff directly to discuss noise levels around the airport via the following email address: ehs@aig.aero. Noise-related issues are also discussed at the annual meetings organised with local community representatives, the operation of which is described in S3-1 – Policy of engaging with and dialogue with local stakeholders. TAV Airports – Almaty Noise Insulation Program On the question of noise pollution, the commitment is made directly with the affected communities. Individuals wishing to benefit from the NIP can fill in the form on the Almaty International Airport website: www.alaport.com. They can obtain information by telephone by contacting the CLO on + 7 708 115 0514 or by email at Mariya.Pozdnyakova@tav.aero. [S3-2-21-(b)] → [S3] Disclosure of the stage at which engagement occurs, the type of engagement and the frequency of the engagement Within ADP SA, the respective hub management teams and the Planning, Sustainable Development and Public Affairs Department contribute to the various stages of the commitments under the responsibility of the French state. u Stages of the commitment: ADP SA is involved in drawing up the PPBE at every stage. For example, in 2023, stakeholders at Paris-Charles de Gaulle airport met four times to draw up an action plan for the period 2022-2026. This plan, formalised by a prefectural decree, constitutes an ongoing commitment over the period in question. u Type of commitment: The commitment is characterised by collaborative and consultative measures with local stakeholders, such as residents' associations, local authorities and airlines. ADP SA works closely with these parties to develop and implement concrete actions, such as speeding up the renewal of aircraft fleets to reduce noise pollution, making soft descent landing procedures more widespread, and modulating our landing fees according to the performance of aircraft operating on the hubs in relation to noise. u Frequency of the engagement: ADP SA maintains a regular and structured commitment, with multiple meetings throughout the year to evaluate and adjust the actions underway and the targets to be achieved. These consultations are organised by the Environmental Consultation Committees, which meet twice a year, chaired by the prefect concerned.

With regard to financial aid for noise reduction, ADP SA has another body, the Advisory Committees for Assistance to Noise Reduction (CANR), which is an offshoot of the Environmental Consultation Committees and are chaired by the prefectures of the three departments concerned (Val-de Marne for Paris-Orly, Val-d'Oise for Paris-Charles de Gaulle and Seine-Saint-Denis for Paris-Le Bourget). This enables ADP SA: u to propose (after full appraisal) the projects to be financed and their amount; u to provide information on the applications being processed and their progress; u to provide information on the amount of cash available to finance new projects. These committees are also a forum for discussion between ADP SA, the authorities (Prefecture, French Civil Aviation Authority) and the members of the three boards: aviation professionals, local residents' associations and local elected representatives. The members of each board are appointed by the Environmental Consultation Committees. During these forums, in addition to providing quantitative and qualitative data on the noise reduction, the suggested regulatory improvements to enhance the effectiveness of the national TNSA system were discussed. Maisons de l’Environnement: forums for local dialogue and sharing knowledge on the impact of aviation activity. The Maisons de l’Environnement at Paris-Orly and Paris Charles de Gaulle airports are the ideal place for exchanging information on the impact on the communities affected. They highlight the systems put in place by the Group's laboratory, which deploys and operates some forty permanent noise measurement stations around the Paris region hubs. This system makes it possible to continuously monitor aircraft noise and correlate the results with flight paths and aircraft types. These measurements are sent monthly to the Authority for Airport Nuisance Control (ACNUSA) and to the French Civil Aviation Authority (DGAC). The Maisons de l'Environnement also promote the Vitrail software developed by Groupe ADP, which can be used to identify overflights (trajectories, altitudes and noise levels). Help with soundproofing As part of the TNSA, and in order to reinforce prevention actions, ADP SA communicates with the affected communities about the scheme and eligibility. ADP SA is in regular contact with local authorities and social landlords to promote the scheme and identify new projects. Conferences are also organised by the Maisons de l'Environnement to promote the scheme. Residents applying for assistance can obtain information via a toll free number: 0 805 38 36 88 (freephone in France). They can also be assisted by a project management assistant (PMA) throughout the appraisal process. This help is free of charge for local residents and provides them with personalised advice on the works programme, help in consulting contractors and obtaining quotes, an analysis of tenders and recommendations, as well as technical support until the works are completed.

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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS