Universal Registration Document 2024

SUSTAINABILITY REPORT 4

SOCIAL AND SOCIETAL MATTERS

4.3.1.2. Quality of Life and Working Conditions Quality of Life and Working Conditions, a non-material issue, contributes positively to the efficiency of health and safety at work (OHS), a material issue. This is why Groupe ADP wished to address this issue as part of its duty of vigilance (see the key points in the introduction to section 4; and section 4.3.b. in the introduction to section 4.3 of this report on the Group's general Human Rights duty of vigilance approach).

Employee matters

Material issues from the Sustainability Report

Duty of vigilance matter arising from Human Rights risk mapping Health and Safety, Quality of Life and Working Conditions

Health and safety

1. Description of the risk As part of the Human Rights risk mapping process, health and safety risks are dealt with on a systemic basis and more broadly with risks relating to quality of life and working conditions. The risks associated with work organisation and burnout require greater duty of vigilance within the Group, given: u the context of the aviation sector and the evolution of our organisations in response to it; The post-pandemic upturn in traffic has been accompanied by a resumption of hiring in large numbers. At Aéroports de Paris, organisations have stabilised and dynamic spaces have developed with remote-working. The risk of "psychological or sexual harassment" comes to the fore not only because of definitions and regulatory requirements, but also because perceptions vary from country to country. A "culture of shame" in some Middle Eastern countries still stands in the way of the Group's desire to raise awareness and speak out on these sensitive issues. Similarly, sexual harassment can in some cases be seen only in terms of its extreme physical violence. The "non-respect of a right to disconnect" risk is linked to reconciling the deployment of remote working with workload management. Our aim is to reconcile the work-life balance and the continuity of the airport's public service, combining continuous working hours with operational contingencies. 2. Actions for risk mitigation and prevention Group policy on quality of life and working conditions. In addition to the commitments and actions relating to personal health and safety detailed in the previous chapter, the Group is taking further steps to improve quality of life and working conditions. The major commitments validated with all the CEOs and Human Resources Department of the subsidiaries and controlled companies in 2024 as the basis for the Group's Human Rights policy include the following: u train and encourage everyone at all levels to be vigilant and exemplary in order to protect the physical and psychological health, safety and quality of life and working conditions of all employees; u tensions on the job market; u changing ways of working.

u condemn all forms of harmful, violent or harassing behaviour in the workplace, at work or in connection with work; u promote work-life balance and the protection of private life in work organisations, practices and relationships. In 2025, action plans will be formalised or adjusted to ensure that these commitments are applied operationally on the ground and to determine the progress actions that still need to be deployed. A Quality of Life at Work Charter was drawn up in 2024 by the Group's Human Resources function, in application of the Group's 2025-2029 HR Roadmap. In particular, it reiterates Groupe ADP's conviction that building an efficient and sustainable airport model is as much an industrial challenge as it is a collective human adventure. Convinced that Quality of Life and Working Conditions is the fuel for sustainable performance and for driving the industrial, cultural and managerial transformations that need to be carried out, Groupe ADP has made the well-being and working conditions of its employees one of its top priorities. Promoting a risk-free, healthy and fulfilling working environment for all, improving the work of today and tomorrow by experimenting with better and new ways of working, while ensuring that prevention and employee health are at the forefront, are all areas that contribute to the company's overall performance. Through a common and coherent policy, the Group undertakes to implement its commitments in an operational, effective and measurable way, taking into account: u the culture and management practices of each Group company; u the needs and expectations of its employees; u monitoring the results of the concrete actions implemented; u and changes in Groupe ADP. Focus on key actions to prevent and mitigate Quality of Life and Working Conditions risk As well as investing heavily in management systems, the Group is working on organisational and human factors to continue to improve safety and identify the conditions that will encourage safe behaviour at all levels.

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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS