Universal Registration Document 2024

SUSTAINABILITY REPORT 4 GENERAL DISCLOSURES

Our stakeholders

Information tools

Consultation methods

All

u Website www.parisaeroport.fr/groupe/rse/Réseaux sociaux/Newsletters/Rapports annuels u Open days u Stakeholder Committee/Briefings from the Stakeholder Committee u Materiality assessment

Customers Passengers and their companions

u My Airport/Paris Worldwide Magazine application u Customer guides/Orientation and information kiosks in terminals u Disabled access on our website and at special welcome points in terminals

u Satisfaction survey/Printed documentation in airports/Single telephone number 3950/Management of complaints/Foreign consular offices/ Benchmarks u Airport CDM (Collaborative Decision Making) u Economic Advisory Committee/ Operational Service Quality Committee/ Operations meetings/Benchmarks u Risk mapping u Social climate survey u Group Works Council/Social and Economic Committee (CSE) u Ethics Climate Barometer u Quality of life and working conditions surveys u Discussions with senior executives u Regulatory consultation tools u Environmental consultation committee u Economic, environmental and social partnerships u Working group u Forums and meetings with SMEs/Start up support structures/Working groups u Directors: Board of Directors/Specialised Finance Committees/Annual General Meeting/Site visits/Investor presentations u Supplier platform/Procurement and consultation, including supplier self - assessment/Satisfaction surveys u Operational workshops/working groups, u Meetings/Dedicated intranet/ Environmental Partners Club u Local governance bodies u Local promotion initiatives

Airlines

u Intranet u Airport Steering Committee (ASC) u Hub/terminal meetings

Platform real estate tenants and airport companies

u Intranet/Conferences/Guides for setting up and operating at airports

Employee Groupe ADP employees

u Journal and internal newsletters/Intranet sites/ Conferences/Seminars u Information and awareness booklets/Employee guide/Induction day for new recruits, promoted staff and managers

u HR and management line u CARE and CSR networks u Dedicated ESG forum u Aérowork

Staff members at airport companies

Public sector organisations

u Website entrevoisins.groupeadp.fr u Annual reports and regulatory information/ Vigilance Plan u Conferences, seminars, press releases/Site visits/Responsible lobbying u Supplier platform/Forums and meetings/Ad hoc information on development projects /ev labo. aeroportsdeparis.fr /Business incubators

Regional development players

Directors and finance

u Finance: Letters to shareholders/Quarterly presentations/Non-financial ratings

Airport partners

u Website parisaeroport.fr/companies/suppliers u Purchasing code of ethics/Supplier and Service Provider CSR Charter

u Seminars and conferences u Guide to setting up at hubs

u Regional projects, State projects u Environmental Partners Clubs/ Environmental Alliances

u FDCAP (Fonds de Dotation de la Communauté Aéroportuaire de Paris)/AMA (Association des Métiers de l'Aérien)

Community relays and social influencers

u Website entrevoisins.groupeadp.fr u Certified management systems u Press releases, press packs and press

u Non-financial rating requested u Responses to questionnaires

conferences, welcoming the press/Responsible lobbying/Events organised by or with local stakeholders u Environment and sustainable development centres/platform visits

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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS