Universal Registration Document 2024

4 SUSTAINABILITY REPORT

SOCIAL AND SOCIETAL MATTERS

[S4-1-16] → Description of Human Rights commitments that are relevant to consumers and/or end-users Airport access modes are free to use. Consumers and/or end-users can use it under reasonable conditions of access, quality, price and cost for the individual, the community or the company. The Group's whistleblowing system also enables any third party with an interest in acting to report a breach of the provisions of its Code of Conduct, in particular a serious violation of the environment, Human Rights, fundamental freedoms or the health and safety of individuals (scope of the Potier law on the duty of vigilance). – see whistleblowing system – section 4.4.2.4 of this report. [S4-1-16-(a)] → Disclosure of the general approach in relation to respect for the Human Rights of consumers and end-users See paragraph S4-1-16. See section 4.3.b. on the Group's general approach to Human Rights duty of vigilance. [S4-1-16-(b)] → Disclosure of the general approach in relation to engagement with consumers and/or end - users The general and specific approaches to dealing with the negative material impacts are confidential and restricted to the relevant government departments. [S4-1-16-(c)] → [S4] Communication of the general approach in relation to measures to provide and/or enable remedy for Human Rights impacts See paragraph S4-1-16. [S4-1-17] → [S4] Description of if and how the policies are aligned with internationally recognised instruments See section 4.3.b. on the Group's general approach to Human Rights duty of vigilance. [S4-1-17] → [S4] Indicate the extent of cases of non - respect of the UN Guiding Principles on Business and Human Rights, ILO Declaration on Fundamental Principles and Rights at Work or OECD Guidelines for Multinational Enterprises that involve consumers and/or end-users, and the nature of such cases Not relevant. No whistleblowing reports have been issued by or concerning a consumer and/or end-user – see whistleblowing system – section 4.4.2.4 of this report. [S4-1-AR 9] → [S4] Explanations of significant changes to the policies adopted during the reporting year With regard to the hub access and intermodality policies adopted over the last two years (2023 and 2024) and even in the longer term, as transport infrastructures require a long time to be studied and worked on, there have been

significant changes for consumers and/or end users and employees: u a desire to be better connected to the surrounding areas; u to limit negative externalities by limiting congestion and pollution through an end to the all-car policy and an action plan to encourage modal shift; u a salary policy that supports the transition to modes of transport other than the car. u the commissioning of a new bus station and the extension of automatic metro line 14, creating a new multimodal access hub at Orly airport. This is now the main gateway to the airport; u the introduction of cycle paths in Orly. Improving the service quality at CDG2 station by changing the signalling and elevators in collaboration with the SNCF, and ensuring continuity of care for passengers with disabilities during connections between the TGV and their aeroplane. The redesign of certain road functions: u the opening of the eastern bypass of the Paris region motorway at Paris-Charles de Gaulle; u the opening of a silo car park at Orly in the immediate vicinity of the multimodal hub; u the creation of a new drop-off point for Orly 1 2 3, as well as a linear drop-off point for professionals (taxis, vehicles for hire); u the reconfiguration of the CDG 2E drop-off point; u the introduction of a Valet parking service at Orly. Two important measures have been introduced for employees. First of all, a HR bonus measure has been adopted to encourage the use of bicycles. In addition, the teleworking policy has been amended since 1 January 2024. It allows eligible employees to work remotely for up to 60% of their working time. [S4-1-AR 13] → [S4] Provision of an illustration of the types of communication of its policies to those individuals, group of individuals or entities for whom they are relevant As far as policy communication is concerned, Groupe ADP ensures that relevant information is disseminated through a variety of media, depending on the target audience. For passenger customers, the www.parisaroport.fr website describes all access modes, including the most recent, with maps, fares and journey times. At this stage, however, active modes are not described, but they are aimed more at employees than travelling customers. Parking offers are also available on the extime.com website. This can also be done in the form of press releases. These are reflected, for example, in: The introduction of new access modes:

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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024