Universal Registration Document 2024

SUSTAINABILITY REPORT 4

SOCIAL AND SOCIETAL MATTERS

Policy

For ADP SA: The noise reduction policy implemented as part of the Vigilance Plan has two main strands: u reducing noise emissions at source (public policy on noise management is set at international level by the International Civil Aviation Organization in resolution A33/7, which describes the "balanced" approach to noise management) u reducing the impact of sound from aviation activity suffered by local residents in their homes (soundproofing assistance scheme) For TAV Airports: noise management policy is the responsibility of the local or state authorities who take charge of noise level measurements. TAV Airports complies with the local regulations in force. TAV Airports is nevertheless implementing a noise isolation programme (NIP) in Almaty (Kazakhstan) to reduce the impact of noise on local communities For ADP SA: u aircraft noise monitoring: noise levels around the major Paris airports are measured continuously by a network of noise measurement stations operated by the ADP SA laboratory (a certified laboratory with a dedicated noise management team) u modulation of airport charges to encourage airlines to use aircraft with good performance with respect to sound u noise mapping has been set up to feed into risk mapping, with the aim of: limiting urbanisation around the airport with the Noise Exposure Plan (NEP); delineating residents living in municipalities near airports who are entitled to assistance for soundproofing their homes, as well as the educational establishments and health or social facilities concerned by this aid (Noise Reduction Plan); assessing changes in noise impact, year over year (ESM: Environmental Sound Maps) u dialogue and transparency: Regular communication with local residents and local authorities via the Maisons de l'Environnement centres and the

For ADP SA: u the policy of dialogue is embodied by the Maisons de l'Environnement , whose teams carry out initiatives aimed at local stakeholders and residents u it is also embodied by the board of professionals and the secretary of the Environmental Consultation Committee of the Paris airports and airfields of which ADP SA is a member, voluntary consultations and the Stakeholder Committee. For TAV Airports: u TAV Airports implements a structured policy of engagement and dialogue with regional stakeholders, adapted to the specifics local to each site: it is based on taking into account local matters, a structured process of engagement and communication as well as the allocation of dedicated internal resources. regular environmental and social impact assessments, a structured process of annual consultations with local communities and the relevant authorities, and systematic consideration of feedback from stakeholders to adjust environmental and social strategies For ADP SA: u setting up a weekly protocol to pro actively monitor the views of the communities affected by the Paris region's aviation activity and drawing up a plan for half-yearly meetings u federation of the airport community to engage local stakeholders with a single voice. For TAV Airports: u meetings are held according to the needs of the communities; u QR codes redirecting to the contact details of the Community Liaison Officer (CLO) are displayed; u a complaints mechanism has been set up by the CLO and the Human Resources Department to receive requests from local communities via an online form available on the TAV Airports website. For AIG: u annual meetings are held with local communities u ISO 10002-certified complaints mechanisms u implementation of an external communication procedure For AIG: u a policy of dialogue based on

For ADP SA and AIG: u ADP SA promotes the economic and social development of local regions by encouraging local employment, supporting training and professional integration, and working with local players to maximise the economic benefits of airport activities for the affected communities. For AIG, this policy is supported by the AIG Foundation. The guiding principles of this policy are the empowerment of young people and the development of disadvantaged communities

Actions

For ADP SA: u financial support for local ecosystems, u participation in regional events and projects, u participation in employment-related events and projects ( e.g. , Aerowork) For AIG: u reinstatement of a training centre for young people u workplace training and awareness programmes u surveys of regional stakeholders to assess needs

Environmental Consultation Committee. For TAV Airports: Setting up the “Noise Insulation Program” (NIP) in Almaty, Kazakhstan

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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS