Universal Registration Document 2024
SUSTAINABILITY REPORT 4
SOCIAL AND SOCIETAL MATTERS
[S1-3-33] → Description of whether and how it is assessed that the company's own workforce are aware of and trust the structures or processes as a means of raising and responding to their concerns or needs Awareness of the whistleblowing system among Group employees is measured each year as part of the Ethics Climate Barometer (see section 4.4.2.3 of this report on the deployment of the Group's ethical culture). [S1-3-33] → Policies on protection against retaliation for people using channels to raise concerns or needs are in place See whistleblowing system – section 4.4.2.4 of this report. S1-4 – Action plans put in place to prevent, mitigate and remedy health and safety impacts on the company's workforce [S1-4-37] → Action plans and resources to manage the material impacts, risks and opportunities associated with its own workforce [see ESRS 2 – MDR-A] At Groupe ADP level, a sharing committee for all consolidated subsidiaries will enable the exchange of experiences, best practices of each company, and themes to be developed jointly. The first meeting will be held in April 2025. The action plans are based on major areas of prevention: u safety flashes, activities with the police to prevent road accidents; u implementation of action plans to prevent accidents linked to co-activity following internal and/or external audits (baggage galleries, delivery bays), upgrading of our software dedicated to prevention plans, and implementation of training initiatives dedicated to co activity; u launch of site visits by the selected service provider to prevent technical risks by updating general safety instructions and providing "gestures and postures" training at the workstation; u update on psychosocial risks (PSR): u internal: review of annual assessments of PSRs in the Single Document for Professional Risk Assessment (DUERP), with a new procedure, and the pursuit of training: "Integrating the human factor and PSR into occupational risk prevention" and "Legal risk of PSR", u external: to manage and prevent situations of incivility in the workplace, warning equipment and training are provided to employees at risk. The resources mobilised are as follows: Aéroports de Paris SA has a prevention department and a network of local prevention officers for all its divisions. ISO 45001 certification is managed by the SMI (integrated management system) teams. Specialised fire prevention and response personnel are assigned to the airport hubs. In addition, the Operations Department includes a Fire Prevention unit.
The Engineering and Projects Department is responsible for overseeing Health, Safety and Security Coordination (CSPS) on operations for which the hub management entrusted it with a delegated project management mission. Lastly, two Occupational Health and Prevention Services (SPST) play an exclusively preventive role, which consists of preventing any deterioration in the health of workers as a result of their work, in particular by monitoring hygiene conditions at work, the risks of contagion and the state of health of workers. The emergency medical services (SMU) for Paris-Orly and Paris-Charles de Gaulle provide continuous medical cover. At Extime Duty Free Paris, occupational health and safety is the responsibility of the Human Resources Department. For TAV Airports, OHS performance management and reporting are handled by TAV Holding's central structure. For all sites operated by TAV Airports Holding and its companies, occupational safety specialists and occupational physicians have been officially appointed according to the number of employees and the risk class of services (TAV Airports Holding, TAV Ege, TAV Esenboğa, TAV Milas Bodrum, TAV Antalya, Havas, BTA, TAV OS, ATU, TAV Kazakhstan, Georgia, Macedonia, Tunisia). For sites where there is no need for a full-time specialist or doctor, this work has been outsourced on a part-time basis. In addition, the TAV Airports OHS Committee, set up in 2016 for specialists and full-time doctors in Turkey, meets monthly (remotely) and organises workshops in a selected terminal three times a year. TAV Airports maintains continuous communication with overseas operations in accordance with local regulations. At AIG, occupational health and safety is the responsibility of the Quality Department. [S1-4-38-(a)] → Description of measures taken, planned or underway to prevent or mitigate negative impacts on its own workforce Groupe ADP has taken a number of preventive measures: u raising employee awareness of safety in the company, through targeted initiatives such as workshops on World Health and Safety Day (conference on mental health, noise prevention workshops, risk hunts, etc.), as well as on boarding sessions; u guarantee regulatory compliance and secure our practices (update of the single document, regulatory watch, drafting of business procedures, management of PPE, etc.); u supporting and raising awareness among key players: coordinating the prevention network, coordinating a quarterly training COPIL; u training in anti-harassment measures. To prevent accidents at work related to the specific activities of the Olympic and Paralympic Games, a dedicated prevention plan has been deployed in 2024, including: u risk assessment and analysis for volunteer employees and operational groups; u specific prevention measures: JOP safety booklet, volunteer training, personal protective equipment (PPE).
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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS
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