Universal Registration Document 2024
1 PRESENTATION OF THE GROUP GROUPE ADP’S ACTIVITIES
Extime members have a single customer account accessible across all the airport's websites and applications, where they can track their travel information, exclusive benefits and orders. Through the Extime.com marketplace and the Extime Rewards loyalty programme, Extime's retail and hospitality operators have improved customer insight and recognition, offering a personalised phygitale 1 experience throughout their journey. A STRUCTURED HOSPITALITY OFFERING In line with the high quality services offered to all passengers by Extime and the Boutique-Terminal, Groupe ADP continues to develop and invest in airport hospitality products to create an offering aimed at high-contribution customers. This target group represents a fast-growing market in which Groupe ADP aims to become the benchmark. This offering is structured around two flagship products underpinned by and marketed under the Extime brand, and a service deployed in Paris. Exclusive Terminals The opening of reception lounges at the Paris hubs Following the success of the launch of lounges “salon 200” and “salon 500” at Paris-Orly and Paris-Charles de Gaulle for exclusive clientele, Groupe ADP decided to construct a new building to accommodate higher contributing customers, called the Reception Lounges. Under the "Extime Exclusive" brand for the private part, and by the Paris Aéroport brand for the official part, they offer a fully integrated terminal experience in a high-end, stylish environment. The secure and confidential experience includes a fully private lounge with services worthy of a luxury hotel, full handling of customs and airport procedures, and transfer by saloon car to the aircraft. The reception lounges welcomed their first passengers and delegations for the Paris 2024 Olympic and Paralympic Games. Acquisition of P/S, renamed Extime PS Inc. Following the opening of the reception lounges at Paris hubs, Groupe ADP is demonstrating its determination to establish itself as a key player in this promising new market segment. On 11 October 2024, Groupe ADP completed the acquisition of 100% of the share capital of US-based P/S (formerly Private Suite) from the TPG fund. P/S is a global leader in the development and operation of private exclusive terminals for passengers on commercial flights and is present in four US airports, including two where P/S sites are already in service: Los Angeles (LAX) and Atlanta (ATL). P/S offers passengers high-end, tailor-made services such as private lounges, catering and bars, spas, valet services, check - in and baggage reclaim services, ensuring a discreet, personalised and seamless end-to-end experience, including transfer to and from the aircraft by car, security checks and border crossings on site. P/S is positioned in an attractive and fast-growing international market with strong growth potential, particularly in the United States, where demand for exclusive and personalised airport services is particularly high.
This acquisition is aligned with Groupe ADP’s international development goals and with the strategy pursued by Extime, Groupe ADP’s airport hospitality and retail brand, and notably its Extime Exclusive range. Numerous synergies are envisaged between Parisian and US activities for high contribution customers. Extime Lounge The Extime Lounge brand is the multi-company lounge brand in the Extime ecosystem. The brand offers passengers the Extime experience in the lounge, based on a service experience, offering and design concepts inspired by the local area. The experience can be included in the ticket price of partner airlines, or purchased directly in the lounge. Extime Lounge Paris Extime's multi-company lounge brand was set up in Paris hubs and offers a range of spaces adapted to the needs of its visitors: work, social, relaxation and family areas. The Parisian lounge concept provides special treatment to exclusive customers thanks to the possibility of reserving a VIP area. In Paris, Extime Lounge operates two lounges at Paris-Charles de Gaulle (Terminal 1 and 2BD) and one at Paris-Orly. Extime lounges are also sold on the Extime.com marketplace. International expansion and development In October 2024, the first international Extime Lounge opened at Almaty airport in Kazakhstan. Situated in a strategic geographical area with high traffic volumes, the lounge offers high-end services, including a spa and a gourmet menu. The Almaty Extime Lounge Almaty, operated by TAV OS, is the first international location for the Extime Lounge brand. Meet & Greet by Extime Passengers who wish to benefit from personalised à la carte and premium support can request the Meet & Greet by Extime service, at Paris-Orly and Paris-Charles de Gaulle as well as at Almaty airport in Kazakhstan. In addition, passengers who wish to benefit from personalised à la carte and premium support can request the Meet & Greet by Extime service, on departure, arrival or in connection. This service offers them the possibility of being escorted on their journey (assistance with luggage, tax refunds, passage of security checks, etc.), in the language of their choice. WORKING TOWARDS A MORE GLOBAL APPROACH TO TRAVEL AND TOURISM In 2024, Extime took the first steps towards expanding outside the airport, developing a more global vision of travel and tourism in the broadest sense. This was reflected in Groupe ADP's completion of the acquisition, on 23 October 2024, of 100% of the share capital of Paris Experience Group and its subsidiaries, including the funds managed by Ekkio and Montefiore Investment as well as the management team.
1 A contraction of the words "physical" and "digital".
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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024
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