Universal Registration Document 2022
SOC I AL , ENV I RONMENTAL AND SOC I ETAL RESPONS I B I L I TY I NFORMAT I ON DEVELOP A CULTURE OF RESPONSIBILITY AND ETHICS FOR THE BENEFIT OF ALL OUR STAKEHOLDERS
Assessment and monitoring systems Audits followed by a corrective action plan for the partner’s actions with a view to continuous improvement A verification approach (external audits) has been rolled out since 2014 on social aspects, and has been extended since 2022 to environmental aspects: during the execution phase, suppliers of the main segments with social and environmental risks are audited (contracts with a social/environmental risk and a strong image risk are subject to audits conducted by a specialized independent external firm). These audits, carried out in a constructive spirit, make it possible to challenge suppliers and help themmake progress during the term of the contract on the factors that are important for Aéroports de Paris. They give rise to supplier reports, with suppliers then required to propose corrective action plans to rectify the identified problems and continue to improve. Progress on action plans is analysed in conjunction with the specifiers. These audits covered over 60%of revenue in operational service contracts (security, cleaning, safety, landscaping, PRM, etc.) and maintenance contracts, and over 88% of external works contracts (roads and miscellaneous networks) in 2018 and 2019. They were continued despite the health crisis, but in a smaller number given the reductions in activity and budget constraints. 26 audits were carried out with contract holders in the cleaning, security, airport security, assistance to disabled people, maintenance of green spaces and infrastructure works sectors. Audits are used to ensure that our partners comply with their commitments, but they also make it possible to define improvements in the duration of the contracts and with the suppliers and service providers concerned. These improvements are: 1. integrated into regular Supplier Performance Measurement sessions; 2. capitalized in the medium term during calls for tenders and the renewal of recurring contracts; 3. included in the purchasing strategy handbooks (CSA). Accidents involving our service providers are closely monitored and analysed. An annual study carried out since 2014 for service providers highlights the most accident-prone segments that contribute to the overall results for Aéroports de Paris, to compare and challenge the different operators across a same segment, compare statistics for a contract typology with others and also compare ADP’s statistics with the national data by sector (CNAMTS). Performance reviews are organised in conjunction with the workplace safety coordinators at the platforms, with each concerned company, in order to constitute action plans to significantly reduce accidents and prevent serious accidents. A working group has been set up to implement an alert mechanism for accidents at service providers operating at our facilities, identify operations risks and produce reports monitored by the Executive Committee.
A proactive approach to sustainable and responsible procurement The Logistics & Purchasing Services Department of Aéroports de Paris, ISO 9001 certified since 2016, has long been committed to sustainable and responsible purchasing; and Aéroports de Paris was among the first 20 companies to sign the first “Responsible Supplier Relations Charter” set up by the Médiation des Entreprises and the National Purchasing Centre in February 2010. This first step enabled our Company to obtain, in March 2014, immediately after its creation, the “Responsible Supplier Relations” label. This label, which became the “Responsible Supplier Relations and Purchasing” label, was awarded to us in its new form in March 2018, and was then assessed favourably each year, including in 2020, despite the difficulties related to the Covid-19 pandemic. In addition, the Charles de Gaulle, Orly & Le Bourget airports and general aviation airports have had their integrated management systems certified ISO 9001, ISO 14 001 and ISO 45 001. This involves the integration of CSR requirements in the process of acquiring goods and services. Aéroports de Paris SA also has ISO 50 001 certification, which covers all Paris airports and the Purchasing Logistics Services Department. In 2022, four events are to be noted: ◆ the new “Responsible Supplier Relations and Purchasing” charter, several provisions of which have been strengthened, and which had been signed in September 2021 by the CEO of Aéroports de Paris, has come into full application and has made it possible to strengthen the responsible purchasing roadmap in the context of the strategic deepening of 2025 Pioneers for Trust; ◆ the label of the same name (RFAR) was renewed for Groupe ADP in November 2022. Supplier mediation and ADP SA initiated discussions to shed light on the gradual integration of sustainable and responsible purchases of Groupe ADP’s consolidated partners. With this in mind, work on responsible purchasing with partners in the consolidated scope has been underway since October 2022, in order to converge practices and strengthen the formalization of a shared process in certain areas of CSR; ◆ the Standard & Poor ’s Global organization placed the responsible and sustainable management of Groupe ADP’s supply chain in the top 5% of the companies in the DJSI index (Dow Jones Sustainable Index) in 2022; ◆ this ongoing commitment to the labelling and certification processes reflects the Group’s desire to develop and maintain a responsible purchasing approach, and to involve its suppliers, key stakeholders for the operation of all its airports, in this approach, by maintaining long-term and balanced relationships with them. These awards attest to the implementation of dedicated processes, committed to a responsible purchasing approach, respectful of the quality of supplier and subcontractor relations and their interests, integrating social responsibility into the purchasing process and taking into account the impact of purchases on the economic competitiveness of the ecosystem.
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AÉROPORTS DE PAR I S / UN I VERSAL REG I STRAT I ON DOCUMENT 2022
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