ADP CSR Report 2020

CSR REPORT 2020

OUR ACTIONS

Ensuring the safety and security of our airports

WORLD Certifying our health protocols — To accelerate the recovery in air traffic, in July 2020, Airports Council International (ACI, which includes most airports in the world), launched the Airport Health Accreditation (AHA) certification programme for health protocols based on the international recommendations of the International Civil Aviation Organization (ICAO) and the European Aviation Safety Agency (EASA). After the auditing of health processes and measures in all airport areas, most Groupe ADP airports have obtained the Airport Health Accreditation: Paris-Charles de Gaulle, Paris-Orly, Amman, Antananarivo, Ankara, Antalya, Bodrum-Milas, Gazipa ş a, Conakry, Cotonou, Izmir, Mactan- Cebu, Mauritius, Medina, Port Louis, Enfidha, Monastir, Delhi, Hyderabad, Santiago de Chile, Skopje, Stewart, Tbilisi and Zagreb. Batoumi, Nosy Be and Ohrid airports are in the process of certification. In addition, Paris airports will soon be subject to a Skytrax health audit.

Safety and security are at the heart of our business. They are more than ever in the current context of diversification and increased risks to which our airports are subject. In the face of the health risk, we have designed and implemented health measures at all our airports in order to offer passengers high standards throughout their journeys: cleaning and disinfection several times a day of areas open to the public, deployment of thermal cameras, compulsory wearing of masks, provision of hydro-alcoholic gel, limiting access to passenger terminals only to passengers and persons accompanying “vulnerable”

passengers, spatial planning and flow management to support social distancing, prevention announcements and displays, etc. These measures have resulted in most of our airports receiving an ACI certification (see insert). In PARIS, air handling in terminals ensures that passengers have a quality that matches the level of hospital standards. In the face of terrorist risk, all our airports strictly comply with their country’s security requirements and maintain close links with national authorities to ensure the highest possible level.

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