ADP CSR Report 2019

Introduction

Running the airport city

OUR CONNECT 2020 STRATEGY

OUR 2019 BUSINESS MODEL

Our Connect 2020 strategic plan sets out our 3 priorities in 9 commitments:

OPTIMISE

ATTRACT

EXPAND

LEGISLATION AND REGULATIONS IN EFFECT

1. GUARANTEE

2. BECOME OUR CUSTOMERS' PREFERRED CHOICE …better than our competitors' services…

3. BE A SOLUTIONS

RESOURCES (capital)

RESULTS (products and services)

€4.7 bn in revenue (+17.3 %) € 1.772 bn in EBITDA (+5.5%)

OPERATIONAL PERFORMANCE Reliable and adaptable assets to produce high-quality services...

INTEGRATOR ...that create new

CUSTOMER

Groupe ADP

ADP SA

Groupe ADP

ADP SA

DIMENSION

value for our customers through a global offering.

201 airlines 2.2 Mt of cargo

6,650 hectares in the Paris region

Land, runways and buildings

Airlines (passengers and cargo)

24 airports

4. ENHANCE

5. FOSTER STAFF

6. GROW WITH LOCAL REGIONS ...who create new value for the development of local regions.

Aviation activities

Real estate

22,122 staff members

6,295 staff members

218 million passengers (3)

108 million passengers

Human capital

Passengers

THE PERFORMANCE OF ORGANISATIONS Assets managed effectively and proactively…

International and airport developments

Shops and services

DEVELOPMENT …by motivated and skilled staff members…

Technical and IT equipment

977,200 sq.m. of marketable usable area

€ 6.6 billion (1)

Real estate customers

SOCIETAL

DIMENSION

Other activities (Hub One)

A+ long-term rating, stable outlook (2)

Service providers (including the State)

Financial resources

€ 1.2 billion (4)

7. IMPROVE FINANCIAL PERFORMANCE Profitable assets…

8. PROMOTE THE GROUP BRAND …and a recognised identity…

9. CONQUER NEW MARKETS

€ 930 million (personnel expenses)

€ 516 million (personnel expenses)

Staff members

...that are exported to other markets.

DEVELOPMENT DIMENSION

(4) € 366 million paid out (5)

Shareholders

(4) Airport system = 3.9% of GDP in the Paris

Make the most of our resources

Target excellence

Feed and share sustainable growth

Local regions

region (6) 122,036 direct jobs

(1) Intangible and tangible assets (2) A long-term rating, negative outlook by the Standard and Poor's agency since 25 March 2020 (3) Calculation fully incorporates TAV Airports and AIG traffic in 2019 (4) Purchases consumed + external services + taxes and dues + other external charges (5) 60% of 2018 net income, group share (6) Source: Utopies study 2017

These commitments are made to all of our stakeholders, divided into four groups:

Passengers: we owe them airports worthy of the world's most beautiful city.

Airlines: their competitiveness

Our staff: their well-being and skills are the foundation

Local regions: we contribute to their attractiveness and momentum.

relies on our robustness.

of our performance and attractiveness.

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