ADP CSR Report 2019

Introduction

Meeting today's and tomorrow's challenges

OUR CSR CHALLENGES AND COMMITMENTS

To define a relevant CSR strategy, in 2017 we updated our materiality study , which was first conducted in 2014. It has enabled us to identify and categorise the challenges we need to address according to their importance and our performances. To achieve this, we interviewed 8,500 people : 2,000 external stakeholders and

6,500 staff members. This enabled us to prioritise 23 challenges under four themes. We have adopted a CSR Charter that formalises our commitments and responds to all of these challenges. We aim to be the benchmark European airport at the forefront of CSR practices, while also remaining loyal to our history.

MEETING TODAY'S AND TOMORROW'S CHALLENGES

CONTRIBUTING TO THE GLOBAL SUSTAINABLE DEVELOPMENT GOALS

OUR KEY CSR CHALLENGES

◆

Public and airport security and safety

◆ Quality of our customer care and service to passengers ◆ Accessibility of airport areas ◆ Preservation of natural habitats and air quality ◆ Good governance and business ethics ◆ Occupational health and safety for Groupe ADP staff members ◆ Sustainable construction projects and combating climate change

MEMBER OF THE UN GLOBAL

Given on our activities, we commit ourselves to pursuing 11 of the Sustainable Development Goals set by the United Nations (UN) for the 2015-2030 period . All of our divisions are involved in pursuing these goals. However, the most important thing for us is that everyone in the company, through their lifestyle and behaviour, should " be the change ", as the UN invites us to be.

COMPACT since 2003

(Advanced Level status since 2015)

VERY IMPORTANT

SIGNATORY OF THE CHARTER ON MOBILISATION FOR THE DEFENCE OF EQUALITY

◆

Waste management and the circular economy

◆ Quality of life of our staff members and partner organisations ◆ Value creation shared with our local regions ◆ Welcome and support services for people with reduced mobility ◆ Dialogue with stakeholders in our airports' local regions ◆ Attractiveness as an employer and career progression ◆ Gender equality and diversity ◆ Robustness of our operations ◆ Encouraging and supporting innovation ◆ Promoting sustainable procurement and improving health and safety for our providers ◆ Measurement of and information about noise pollution ◆ More two-way communication and improved relations between Groupe ADP and its staff members

AGAINST RACISM led by the Defender of Rights since 2015

IMPORTANT

THE SUSTAINABLE DEVELOPMENT GOALS WE CONTRIBUTE TO

◆

Dialogue with the State and its departments

◆ Improving our business performance and competitiveness ◆ Encouraging airline growth and development ◆ Quality of service for real-estate customers

LESS

IMPORTANT

◆ Dialogue and commitment for local residents and regions ◆ Improving our environmental performance ◆ Taking action for the people at our airports ◆ Exemplary operations

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