2022 Universal Registration Document

Soc i al , env i ronmental and soc i etal respons i b i l i ty i nformat i on

Acting for the attractiveness of our regions, at the service of all – residents, employees and the communities of our airports

Since June 2019, local residents can inquire directly online to find out whether their home is located in the noise annoyance plan (PGS), and if it is therefore likely to be eligible for financial assistance to soundproof their home (subject to compliance with criteria relating, in particular, to the date of construction of the home). Eligible residents are supported at every stage of the application process and can receive free assistance from the project owner. A free telephone number is available for information: 0805 38 36 88 (from 9 a.m. to 1:30 p.m.). The entire system is explained on the www.aideinsono.fr website; a 3-minute educational video is available. During the year 2022, four advisory committees to help local residents were held which made it possible to initiate 1,186 soundproofing aid projects for an amount of €17,125 thousand in aid, relating to 2,014 housing units. local municipalities, consular chambers and government services to deploy the regional strategy. They prioritise regular contact with the 50 closest municipalities most exposed to noise from the Paris-Charles de Gaulle and Paris-Orly Airports; ◆ consultations are conducted as part of major development projects to listen to and give a voice to the populations affected and to engage with them throughout the work. Aéroports de Paris also exercises its societal responsibility by engaging in partnerships with the socio-economic actors in major airport areas, with political, consular or association representatives, and with French government services. 4.5.2.2 2022 achievements and results The end of the health crisis has led to the gradual reopening of the Maisons de l’Environnement et du Développement Durable (MEDD) to the public. The proposed activities were relaunched on site, following the temporary and successive reintroduction of health measures in the public reception arrangements. Nevertheless, the links have never been broken and continuous contact has been maintained with the local players thanks to digital means enabling a certain level of information to be maintained on the activities of the airports or the management of the pandemic in the terminals. The website entrevoisins.groupeadp.fr made it possible to share news about the airport’s activity and environmental strategy, to disseminate information on the rapid recovery in traffic and the recruitment made necessary by this recovery. In addition, behind-the-scenes tours of airports were organized for local elected representatives and meetings with elected representatives of municipalities were stepped up.

◆ operating restrictions: Groupe ADP has undertaken to launch impact studies at Paris-Orly and Paris-Charles de Gaulle in order to strengthen existing measures to limit the use of the noisiest aircraft at night. This study was launched in 2020 at Paris-Orly, under the supervision of the DGAC. In view of its airport activity, Aéroports de Paris benefits from exemptions to the application of light pollution regulations. Help with soundproofng Aéroports de Paris manages the soundproofing assistance files for homes located within the scope of the noise pollution plan, which extends up to 20 km from the three airports (Paris-CDG, Paris-Orly and Paris-Le Bourget) in the axis of the runways.

4

4.5.2 BUILD A LONG-TERM RELATIONSHIP OF TRUST WITH THE REGIONS AND LOCAL PLAYERS

4.5.2.1 Policy and objectives Welcome and inform

In France, the Maisons de l’Environnement et du Développement durable (MEDD) at Paris-Charles de Gaulle and Paris-Orly have been at the heart of relations with local regions since their creation 30 years ago. These public reception areas, unique in the airport world, are intended to maintain constructive and lasting dialogue with local populations to help promote mutual understanding and knowledge between local residents and air transport players. These two centres welcome visitors and offer them educational activities to learn about the behind-the-scenes of airports, air traffic management, aviation history, biodiversity at the airports and local heritage: guided tours open to all, career information for high school students, educational events for primary schools, etc. They also provide a varied cultural offering, free of charge and accessible to all (exhibitions and conferences). They are also places for discussion, reflection and consultation with locally elected representatives and economic players: informative meetings on development projects, recruitment events and meetings with the business world, and hosting of the Environmental Advisory Committees and the Commissions Consultatives d’Aide aux Riverains . In addition, the website entrevoisins.groupeadp.fr (revised in full in 2020) provides continuous access to information and is a key component of this relationship. Listening and engaging Aéroports de Paris uses a variety of methods to collect and respond to regional concerns: ◆ the entities of Paris-Charles de Gaulle and Paris-Orly work in partnership with socio-economic players and associations,

287

AÉROPORTS DE PAR I S / UN I VERSAL REG I STRAT I ON DOCUMENT 2022