Universal Registration Document 2024

1 PRESENTATION OF THE GROUP MAIN HUBS

Traffic Growing QAIA’s airline network alongside valuable travel and tourism partners remains a priority. PASSENGER TRAFFIC (2010-2024)

After completion of the second phase of work, the airport grew to 25 active gates, 17 contact stands, 8 remote departures gates, 1 remote arrivals gates, 33 remote stands, 64 check-in counters and a retail area of 7,500 sq.m. To accommodate the terminal’s 170,000 sq.m. area and maintain the short walking distances, 10 travellators, 24 escalators and 18 lifts were installed, allowing passengers to swiftly make their way across the terminal. In terms of IT infrastructure, AIG partnered with Amadeus to modernise QAIA systems in order to achieve maximum efficiency by integrating airport operations and passenger and baggage services into a single platform. This resulted in the launch of an agile, internet-enabled model that can be scaled up and/or down to match fluctuating passenger demand. In addition, the Amadeus’ Altea Departure Control system, was implemented, followed by self-service check-in kiosks. Through this partnership, QAIA became one of the first airports in the region to operate cloud-based systems. Regulatory constraints QAIA is permitted to operate around the clock without any mandated curfews or any limitations on the number of aircraft movements. In line with the Jordanian government’s National Transport Strategy, Airport International Group’s role since signing the agreement in 2007 has been to oversee key contributing factors, such as managing QAIA efficiently according to international standards; opening the new terminal; investing in extensive marketing efforts to attract airlines; introducing incentives for newly-established routes; offering passengers premium quality services; and developing an open skies policy. Access QAIA is located 35 kilometres (30-50 minutes) from the heart of the capital Amman and is mainly accessed via the motorway. Transportation to and from QAIA is available via airport taxis, which serve passengers around-the-clock to all governorates. The airport express bus is the most cost effective means of transport. It is also possible to obtain a means of transport through mobile applications. Passengers and visitors using private transport are also accommodated with spacious car parks of varying hourly rates and distances to the terminal. Investment programmes The baggage handling system at the existing terminal was extended and upgraded, increasing the terminal’s nominal annual capacity from 9 million to 12 million passengers, with state-of-the-art equipment (tilting tray sorter). This operation has also allowed QAIA to be fully compliant with the European Civil Aviation Conference (ECAC) Security Standard III for Hold Baggage Screening. The project was completed in June 2021 and represented a total investment of approximately USD75 million. In 2024, AIG carried out design studies with a view to increasing the airport's capacity.

10.0

9.2

8.9

8.8

8.4

7.9

7.8

8.0

7.4

7.1 7.1

6.8

5.9 6.0

6.0

5.2

4.6

4.0

2.1

2.0

0.0

2011

2017

2013

2014

2012

2021

2016

2019

2015

2018

2010

2023

2022

2020

2024

PAX (in millions)

Passenger traffic was 8.8 million in 2024, having increased by more than 63% over the 2010-2024 period but below the 2019 level in a context marked by the conflict in the Middle East. In 2024, international passengers accounted for 82% of total traffic. International passenger traffic by destination and by airline The number of airlines serving QAIA grew from 33 commercial airlines in 2008 to 50 carriers in 2019 and fell to 41 in 2024. They consist of scheduled passenger airlines and local charter and cargo carriers. In 2024, QAIA also served 81 scheduled non-stop and direct destinations, covering a broad network that spans the Middle East, Europe, Africa, Asia and North America. Istanbul, Dubai, Cairo, Doha, Riyadh, Jeddah, Kuwait, Abu Dhabi, Beirut and Sharjah are some of the main international routes in the QAIA network. The majority of passengers (55%) were from the Middle East. Europe represented the second largest group of passengers (27%). QAIA serves as the hub for Royal Jordanian – the national carrier – which was responsible for 43% of traffic in 2024, followed by Flynas (5%), Qatar Airways (4%), Jordan Aviation (4%), Saudia (4%), Emirates (3%) and Turkish Airlines (3%). In 2024, connecting traffic at QAIA represented 1.5 million passengers, i.e. , 17% of total traffic. Infrastructure The QAIA premises – which extend across 1,900 hectares – include two parallel runways of 3,660 metres in length and 61 metres in width, with a separation of 1,446 metres, three category II Instrument Landing Systems (ILS) and Code 10 Fire Fighting & Recovery Systems services.

92

AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024