Universal Registration Document 2024

4 SUSTAINABILITY REPORT GOVERNANCE MATTERS

Consumers and end-users – Accessibility of airport areas and transport safety

446 240

Risks

4.1.4 IRO analysis

4.3.b.1 Human Rights risk mapping

369

4.3.4. Consumers and end-users S4.SBM-3 – Scoping: analysis of ESRS 4 IROs on consumers and end-users, related to Groupe ADP's business, including a description of the types of consumers and end-users on which the company is likely to have negative impacts [S4-ESRS 2 SBM-3-10-(b)] → Material negative impacts (consumers and end-users) [S4-ESRS 2 SBM-3-11] → Information on how the company developed an understanding of how consumers and/or end-users with particular characteristics, or those using particular products or services, may be at greater risk of harm [S4-ESRS 2 SBM-3-12] → Disclosure of which material risks and opportunities arising from impacts and dependencies on consumers and/or end-users, relate to specific groups 4.3.4.2 – Access to multimodal hubs [S4-1-15] → Policies to manage its material impacts, risks and opportunities related to affected communities, including specific groups or all consumers and/or end-users -> Risks identified in terms of access to Paris hubs and intermodality 4.3.4.2 Access to multimodal hubs S4-1 – Groupe ADP policy on access to hubs and multimodality S4-2 – Engagement with and incorporating the perspectives of consumers and end-users in accessing hubs and multimodality S4-3 – Grievance and remediation mechanisms available to consumers and end-users regarding access to hubs and multimodality S4-4 – Action plans put in place to prevent, mitigate and remediate impacts related to access to hubs and multimodality 457 4.3.4.2 Access to hubs and multimodality [S4-4-31-(a)] → Description of actions taken, planned or underway to prevent, mitigate or remediate material negative impacts on consumers and/or end-users (projects and initiatives planned from 2025) S4-5 – Targets for access to hubs and multimodality 457 446 457 4.3.4. Consumers and end-users S4.SBM-3 – Scoping: analysis of ESRS 4 IROs on consumers and end-users, related to Groupe ADP's business, including a description of the types of consumers and end-users on which the company is likely to have negative impacts [S4-ESRS 2 SBM-3-10-(b)] → Material negative impacts (consumers and end-users) [S4-ESRS 2 SBM-3-11] → Information on how the company developed an understanding of how consumers and/or end-users with particular characteristics, or those using particular products or services, may be at greater risk of harm [S4-ESRS 2 SBM-3-12] → Disclosure of which material risks and opportunities arising from impacts and dependencies on consumers and/or end-users, relate to specific groups 4.3.4.3. Hospitality for all S4-1 – Groupe ADP policy on hospitality for all and a universal welcome for customers S4-2 – Engagement with and incorporating the perspectives of consumers and end-users in assessing the impacts of passenger handling on Groupe ADP hubs S4-3 – Grievance and remediation mechanisms available to consumers and end-users concerning hospitality at airport hubs S4-4 – Action plans put in place to prevent, mitigate and remediate hospitality-related impacts at airport hubs 369 446 4.3.b.2 Cross-cutting actions to prevent and mitigate Human Rights risks 371 474 446 240 4.1.4 IRO analysis 4.3.b.1 Human Rights risk mapping

Actions for prevention and mitigation

Monitoring and progress

Consumers and end-users – Accessibility of airport areas

Risks

Actions for prevention and mitigation

Monitoring and progress

4.3.4.3. Hospitality for all S4-5 – Targets for hospitality for all

474

516

AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024