Universal Registration Document 2024

SUSTAINABILITY REPORT 4

SOCIAL AND SOCIETAL MATTERS

[S4-1-17] → [S4] Description of if and how the policies are aligned with internationally recognised instruments Regarding the Group's Human Rights policy – see Introduction 4.3 Social and societal matters of this report on the Group's general approach to Human Rights duty of vigilance. [S4-1-17] → [S4] Indicate the extent of cases of non - respect of the UN Guiding Principles on Business and Human Rights, ILO Declaration on Fundamental Principles and Rights at Work or OECD Guidelines for Multinational Enterprises that involve consumers and/or end-users, and the nature of such cases No whistleblowing reports have been issued by consumers and/ or end-users – see whistleblowing system, section 4.4.2.4 of this report. Groupe ADP attaches particular importance to its relationships with passengers and to the quality of the goods and services it offers. [S4-1-AR 9] → [S4] Explanations of significant changes to the policies adopted during the reporting year The Paris 2024 Olympic and Paralympic Games as an accelerator for the inclusion of people with disabilities. Special actions are defined for the most sensitive populations, such as passengers with visible or invisible disabilities, families, children travelling alone and the elderly requiring special assistance. An accessibility roadmap has been drawn up in conjunction with organisations and associations with expertise in the field. This year, the Paris 2024 Olympic and Paralympic Games accelerated the timetable for the deployment of key initiatives (possibility of using a wheelchair use from and to the aircraft door, sunflower lanyards); a major step towards more inclusive airports for people with disabilities has thus been taken leaving a real legacy. [S4-1-AR 13] → [S4] Provision of an illustration of the types of communication of its policies to those individuals, group of individuals or entities for whom they are relevant The Sunflower lanyard is an initiative of the Hidden Disabilities Sunflower organisation. It is a lanyard for people with invisible disabilities, allowing them to signal throughout their journey through the airport that they might need a little extra help, time and attention. Paris Airport committed to this initiative in 2024 and therefore trained and raised awareness among all its employees and the wider airport community during the first quarter. Recognition of the Sunflower lanyard means that staff must be attentive to the needs of passengers wearing the lanyard and offer assistance if required, be patient, non-judgemental and show respect. Finally, for those who wish to do so (wearing the Sunflower lanyard is a personal choice), Sunflower lanyards are available at the mobility assistance desks (ten desks at Paris-Charles de Gaulle and three desks at Paris-Orly) or on the organisation's website: https://hdsunflower.com/uk/.

Groupe ADP is a signatory of the “ un immeuble, une œuvre ” Charter. This initiative enhances the initial approach to 'functional' architecture, by helping to make living and working spaces more pleasant and more attractive, by merging them together as an 'integrated neighbourhood’ for all members of the public.

[S4-1-15] → Policies to manage its material impacts, risks and opportunities related to affected communities, including specific groups or all consumers and/or end - users The policies described above apply to all end-users; action plans for policies aimed at specific audiences are described in S4-4-30. [S4-1-16] → Description of Human Rights commitments that are relevant to consumers and/or end-users See section 4.3.b. on the Group's general approach to Human Rights duty of vigilance. [S4-1-16-(a)] → Disclosure of the general approach in relation to respect for the Human Rights of consumers and end-users See section 4.3.b. on the Group's general approach to Human Rights duty of vigilance. [S4-1-16-(b)] → Disclosure of the general approach in relation to engagement with consumers and/or end - users See section 4.3.b. on the Group's general approach to Human Rights duty of vigilance. [S4-1-16-(c)] → [S4] Communication of the general approach in relation to measures to provide and/or enable remedy for Human Rights impacts The Group's whistleblowing system also enables any third party with an interest in acting to report a breach of the provisions of its Code of Conduct, in particular a serious violation of the environment, Human Rights, fundamental freedoms or the health and safety of individuals (scope of the Potier law on the duty of vigilance). – see whistleblowing system – section 4.4.2.4 of this report.

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UNIVERSAL REGISTRATION DOCUMENT 2024 w AÉROPORTS DE PARIS