Universal Registration Document 2024

4 SUSTAINABILITY REPORT

SOCIAL AND SOCIETAL MATTERS

[S4-1-17] → [S4] Indicate the extent of cases of non - respect of the UN Guiding Principles on Business and Human Rights, ILO Declaration on Fundamental Principles and Rights at Work or OECD Guidelines for Multinational Enterprises that involve consumers and/or end-users, and the nature of such cases No whistleblowing reports have been issued by or concerning a consumer and/or end-user (see whistleblowing system – section 4.4.2.4 of this report). [S4-1-AR 9] → [S4] Explanations of significant changes to the policies adopted during the reporting year Safety and security policies are part of the company's ongoing commitments. As part of the 2024 Olympic and Paralympic Games, in addition to existing permanent measures, the following specific measures have been implemented at Paris-Charles de Gaulle and Paris-Orly airports. Concerning public safety at Paris region hubs Reinforcement of security teams inside and outside terminals, and specific security and safety resources for the facilities deployed for the Olympic Games (for the handling of checked baggage in the Olympic Village processed in the Bag Factory, for the dedicated boarding lounge for the Olympic and Paralympic Games delegations at Paris-Charles de Gaulle). A day centre for the homeless has been opened at Paris - Charles de Gaulle and Paris-Orly. Funded by the French State and run by Red Cross social workers, these day centres are responsible for helping homeless people with administrative procedures and directing them to suitable accommodation centres. The premises dedicated to the day centres are provided free of charge by ADP. A video surveillance supervision centre has been trialled at Paris-Charles de Gaulle. The video surveillance system has undergone ergonomic improvements and around 1,000 additional cameras have been deployed. Users from government departments, ADP SA and its service providers have been trained. A new computer application for tracking and tracing Following the operational tests carried out at Paris-Orly in late 2022-early 2023, the deployment of explosive detection systems for cabin baggage (EDS Cabin) continued. EDS cabins provide a higher service quality, making it easier to prepare baggage without separating items (large electronic devices) and offering passengers greater hospitality. By the end of 2024, ADP SA will have 10 "EDS Cabins" deployed in terminals T1 Junction, 2E hall K, 2BD at Paris-Charles de Gaulle and Orly 3 at Paris-Orly. The drone detection system already in place at Paris-Orly has been extended to Paris-Charles de Gaulle, Paris-Le Bourget and the airfields. An electrification and perimeter intrusion detection system has been installed at the three Paris airports on the most sensitive parts of the fences. abandoned objects has been launched. Concerning safety at Paris region hubs

[S4-1-AR 13] → [S4] Provision of an illustration of the types of communication of its policies to those individuals, group of individuals or entities for whom they are relevant Illustration of safety measures, taken from www.parisaeroport.fr.

S4-2 – Engagement with and incorporating the perspectives of consumers and end-users in assessing health and safety impacts [S4-2-20] → Information on how the perspectives of consumers and/or end-users inform decisions or activities aimed at managing actual and potential impacts Those involved in airport safety and security organise regular situation updates, Steering Committees and action plans throughout the year, in direct liaison with the organisation in charge (prefecture, relevant government departments, private partners, third parties, etc.). Passengers themselves can contribute to safety/security by reporting any situation that seems abnormal to them. Concerning aeronautical safety No end-user interaction process is planned. On the other hand, ADP SA has set up governance bodies at its hubs to interact with the operational players concerned (airlines, ground handling staff, air navigation service providers). At each hub, a safety event notification system has been set up for all operational staff. These events are analysed by a dedicated team in conjunction with operational activities and shared during local safety reviews. Events and lessons learnt provide feedback, contribute to local risk mapping and lead to the implementation of measures to mitigate the causes of identified risks. Ultimately, the French State remains the guarantor of airport safety in the public interest.

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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024