Universal Registration Document 2024
4 SUSTAINABILITY REPORT
SOCIAL AND SOCIETAL MATTERS
These matters have an impact on strategy in the sense that taking them into account is essential to ensure that the Group has the human resources it needs for its short-, medium- and long-term development, in line with its values and the attention it pays to its employees. Specific policies are implemented for each of these three material matters. Health and safety in Group companies (ESRS S1) Health and safety in the Group's companies, for all airport hubs and work sites, is a material matter for Groupe ADP, both from a social impact and financial point of view, given its implications for various groups of stakeholders and the potential risks it entails. u This topic is important because of its impact on Groupe ADP employees. Health and safety conditions can directly affect employees, in the event of accidents and injuries that can have serious and lasting consequences for employees and their immediate circle. u The risk is the occurrence of accidents in the workplace. Accidents at work within Groupe ADP can be caused by pedestrian movements: ground-level falls, falls down stairs, the use of a vehicle (car, machine, 2-wheeler, etc.), caused by handling, machines or tools. They can also be linked to psychosocial risks (RPS). A high accident rate can have financial consequences for the Group (increased contribution rates, insurance premiums, litigation and compensation claims, fines for non-compliance with regulations), operational consequences (absenteeism) and reputational risks. The topic is also material in terms of its positive impact: faced with risk, companies are developing measures to protect employees and improve working conditions. The image that emerges from a strong commitment in this area can also contribute to attracting and retaining talent, limiting turnover and its consequences on capacity for action and recruitment costs, organisational costs and non-quality costs, and thus constituting an opportunity. The time horizon for this issue is permanent, to prevent accidents, both in the short term and in the medium and long term to protect employee health. The "Safety of individuals" risk is identified in the Group's risk map. Securing skills and making jobs attractive (ESRS S1) This topic is important to ensure the Group's business, its development and its evolution, on the one hand, by having the appropriate human resources, and on the other hand, to offer jobs and professional development to its employees, which will also benefit their families and the regions concerned. The risk is particularly acute for Aéroports de Paris SA, which will have to cope with the departure of 40% to 50% of its workforce over the next 10 to 12 years, implying a renewal of skills in order to have the necessary resources in the medium and long term. Other companies are also under pressure to find the skills they need, particularly in certain fields. Thus, the risk is mainly operational and image-related.
For the company, it's an opportunity to attract the necessary skills, and to develop and retain in-house skills, in particular through training: in-house know-how, rapidly available resources, opportunities for career development, with a positive impact on employee motivation. In the long term, this will make it possible to anticipate the ecological transition and changes in traffic and business, thanks to well-integrated, well-trained employees with a long-term vision. For employees, the major opportunity lies in the number and variety of jobs on offer. It corresponds to positive impacts on society. Employees can develop their skills and benefit from career development opportunities within the Group: France and internationally (motivation, skills development, etc.). ILLUSTRATION OF JOB FAMILIES
DEVELOPMENT Strategy and development Communication Institutional and regional relations Marketing, sales and customer relations Real Estate Environment Energy CSR Strategic management OPERATIONS Safety Medical Airport operations TECHNICAL IT systems Engineering Maintenance/asset management SUPPORT
Purchasing and logistics Finance and accounting
General business Human resources Audit Internal control Risk management Legal Preventing occupational risks
For society as a whole, the Group's impact is positive, as it makes a major contribution to direct employment for local residents and indirect employment in the employment area, for its value chain: integrating families and local regions into the sphere of airport employment, both in Paris (ADP, Extime Duty Free Paris, Hub One, Hologarde) and internationally (AIG, TAV Airports, SDA Croatia). The "Securing jobs and skills" risk is identified in the Group risk map. Social dialogue (ESRS S1) Groupe ADP constantly strives to ensure calm and smooth interactions with employees, through dialogue, particularly at managerial level, with employees or their representatives, whether trade union or otherwise. The dialogue covers all areas of the employee's situation.
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AÉROPORTS DE PARIS w UNIVERSAL REGISTRATION DOCUMENT 2024
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