Universal Registration Document 2024

4 SUSTAINABILITY REPORT GENERAL DISCLOSURES

4.1.3 STRATEGY AND BUSINESS MODEL SBM-1 – Description of the company, its corporate purpose, the 2025 Pioneers strategy, business model and associated value chains [2-SBM-1-40] → Disclosure of information on key elements of corporate strategy that relate to or affect sustainability matters 2025 Pioneers is Groupe ADP's strategic roadmap that defines its priority transformation actions for the period 2022-2025, in three areas: u an industrial ambition: “One Ambition”, imagining the sustainable airport of tomorrow; u a multi-local approach: “One Group”, building a global, integrated and responsible Group; u a collective dynamic: “Shared Dynamics”, promoting innovation and collective responsibility; 2025 Pioneers aims to build the foundations of a new airport model oriented towards sustainability and performance, in line with societal and environmental expectations. The 2025 Pioneers strategic roadmap was the subject of an ESG strategy, baptised the “2025 Pioneers for Trust”. Launched in 2022, this CSR strategy covers four areas of action: u environment: u leading the ecological transition of airports, u helping air transport move towards sustainable mobility; u territories: u making our regions more attractive, u engage with local residents, employees and communities; u employer: u create an attractive and responsible working environment, u make employees the primary players and beneficiaries of the transformation; u governance: u establish a culture of responsibility and business ethics, u foster a relationship of trust with all stakeholders. [2-SBM-1-40-(a)-i] → Description of significant groups of products and/or services offered Groupe ADP is a major player in the management, operation and development of airports throughout the world. The services and products offered by the Group may vary from one geographical area or airport asset to another. The main services and products are described below: u airport services: u airport operations: management of airport infrastructure, including runways, terminals and freight facilities,

u passenger traffic management: organising passenger flows and reception services to ensure an optimal experience, u airline services: ground handling, slot management and the provision of appropriate infrastructure, u freight management: facilitating cargo operations using specialised infrastructures; u commercial and passenger services: u airport shopping centres: development of duty free sales areas, shops, restaurants, etc., u advertising and communication: use of advertising space in airports, u premium services: lounges, VIP services, personalised assistance to smooth the passenger journey, u digital solutions and passenger services: digital innovation: development of digital services to improve the passenger experience (mobile applications, digital itineraries, wi-fi, information terminals); u tertiary and logistics real estate: creation of real estate projects on or around airport hubs to accommodate businesses, hotels and logistics centres, u commercial property: development and leasing of space for logistics, retail and office activities. [2-SBM-1-40-(a)-ii] → Description of significant markets and/or customer groups served Groupe ADP's main customers are: u airlines; u passengers and end users (anyone who makes direct use of the airport's infrastructure and services); u office tenants. [2-SBM-1-40-(a)-iii] → Headcount The Group's workforce is shown in the first line of the table below. The number of employees by geographical area is detailed in DP S1-6-50-(a) Number of Groupe ADP employees. u car park management. u real estate development:

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