ADP CSR Report 2019

TAKING ACTION FOR THE PEOPLE AT OUR AIRPORTS 3.

FOREWORD

Context and background

Our 26,122 staff members work in a variety of roles around the world: prime contractor, territorial relations manager, airport security specialist, architect, maintenance technician, purchaser, property development manager, etc. Operating our airports is based on an even wider range of know-how: maintenance agents, air traffic controllers, sales staff, mechanics, baggage handlers, data analysts, catering staff, etc. 122,000 people work at our Paris airports : approximately 5% are our direct staff members. The others are employed by our subcontractors or partner companies. However, they are

2019 was a very eventful year for the Group's human resources, in all areas: safety and quality of life at work, human capital and attractiveness, diversity and social dialogue. The policies implemented, which are described below, form the basis of the Group's ambition as conceived, realised and projected through to March 2020. The crisis in the airline sector caused by Covid-19 has disrupted the outlook for business and made it necessary to redesign the group's industrial project. HR policies will continue to be at the heart of the profound changes to come.

all part of the airport city: they share its living environment as well as the constraints linked in particular to the changes in air transport. We want to embrace this entire ecosystem in our ambition to help our staff members develop, enhance their skills and improve their quality of life at work – because it's our social responsibility and is the best way to attract and retain the talent we need to innovate and become more competitive.

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