2022 Integrated report
Publication animée
SHAR I NG NEW HOR I ZONS 2022 INTEGRATED REPORT
c o n t e n t s
SHARING NEW HORIZONS 2022 INTEGRATED REPORT
MESSAGE FROM AUGUSTIN de ROMANET
THE STRATEGIC RESPONSE “2025 PIONEERS”
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Interview of Edward Arkwright Strategic roadmap
GROUPE ADP, A GLOBAL LEADER A pioneering spirit
22 24 26 30 34
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One ambition
Groupe ADP in a few figures
One Group
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Shared dynamics
A raison d'être that is applied on a daily basis A global group, with activities across the value chain
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GOVERNANCE
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Ethical culture within Groupe ADP Stable and mobilised governance An Executive Committee in line with the strategic priorities Dialogue with stakeholders The expectations of our stakeholders at the heart of our strategy Compensation
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A unique network
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OUR CHALLENGES
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Environmental transformations
42 43 44
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The new dynamics of the aviation market Supervision of the exercise of our activity Actions already undertaken
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RISK MANAGEMENT A global risk management policy Critical risks reviewed each year
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BUSINESS MODEL
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GROUPE ADP / 2022 I NTEGRATED REPORT
MESSAGE FROM AUGUST I N DE ROMANET, CHA I RMAN AND CH I EF EXECUT I VE OFF I CER
“THE CHALLENGES THAT AWAI T US COLLECT IVELY ARE DEMANDING BUT EXCI T ING”
in 2035 at Paris-CDG. The first achievements of our 2025 Pioneers strategic roadmap position us as a leader in de-carbonisation in our sector: solar energy, creation of a joint venture to develop
5 th worldwide, honour us and oblige us to continue to strive for excellence. Our new retail and hospitality brand, Extime, brings this excellence to the departure zone in Paris, and tomorrow to the world.
The post-crisis period shows that the appetite for air travel is still very strong. We are seeing it this year with traffic levels close to 2019 in our airport platforms in Paris and around the world. We must carry out our missions with the highest level of requirement: to welcome all passengers in airports that are ever more respectful of their environment. We know that de-carbonising air transport will take time for technologies to reach a sufficient level of maturity. In addition, we know that demand from emerging countries will grow because these countries as yet have only had very little access to aircraft. Consequently, to balance development and de-carbonisation, the pace of growth of air transport will have to increase less quickly in developed countries. Our duty is to contribute to the achievement of the objectives of the Paris Agreements, and therefore to de-carbonise airports and air transport as much as possible. Accelerating the reduction of the environmental impact of air transport is our first challenge: all aeronautics players are mobilised with an ambitious roadmap, carbon neutrality by 2050 on a global scale. In Paris, and around the world, we will pave the way for our airport platforms, with net zero emissions on the ground at Paris-Orly from 2030 and net zero emissions
hydrogen at airports, permanent offer of sustainable fuels at the Paris-Le Bourget airport. Our second chal lenge i s to welcome all passengers at our airports, in the best possible hospitality: informing, welcoming and directing, whi le offering unique experiences in the boarding lounge. Hospitality is played out at all times and stages of the
Our model stood out once again this year for its multi-local anchoring, connected and serving the regions wherever we are present in the world. It is a strength, the multi-locality cannot be decreed, it is deployed together with our local partners, TAV Airports in Turkey and GMR Airports in India. The cha l l enges that awa i t us col lectively are demanding but
Our new retail and hospitality brand, Extime, brings this excellence to the departure zone in Paris, and tomorrow to the world.
passenger journey in our airports, and is shaped daily with the entire airport community and our partners. Good Skytrax 2023 results, with Paris-CDG ranked
exciting because I know that I can count on the passion, pioneering spirit and commitment of the women and men who make up Groupe ADP!
Augustin de Romanet, Chairman and Chief Executive Officer
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP, A GLOBAL LEADER
GLOBAL PLAYER LOCALLY, WE ARE PURSUING OUR AMBI T ION TO CREATE VALUE AND DE-CARBONI SE OUR PLATFORMS FOR ALL OUR STAKEHOLDERS .
26,186 EMPLOYEES
280.4 million PASSENGERS WELCOMED WORLDWIDE
€4,688 million REVENUE
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP, A GLOBAL LEADER
GROUPE ADP, A GLOBAL LEADER
GROUPE ADP I N A FEW F I GURES
A P I ONEER I NG SP I R I T
In November 1944, Alain Bozel wrote a visionary note to General de Gaulle, head of the provisional government, to define and promote the idea of an ideal airport for Paris.
FINANCIAL PERFORMANCE AT 31 DECEMBER 2022
A YEAR OF STRONG TRAFFIC RECOVERY: 80.9% GROUP TRAFFIC
REVENUE 2022 (in €M)
EBITDA 2022 (in €M)
CREATION OF THE GROUP IN A FEW KEY DATES
4,688
1,704
Creation of the Aéroports de Paris public establishment with a public service mission for the planning, operation and development of civil airports within a radius of 50 kilometres around Paris.
1945
2,777
+ 126.8 %
751
+ 68.8 %
2021
2022
2021
2022
PROFIT/LOSS FROM CONTINUING OPERATIONS IN 2022 (in €M)
NET FINANCIAL DEBT (in €M)
DEBT RATIO 4.4 × EBITDA
1946
1974
1989
2006
2016
2022
8,011
Start of operations at Paris-Orly Airport.
Inauguration of Paris-Charles de Gaulle airport
Aéroport de Paris becomes Aéroports de Paris.
Opening of the share
Launch of major works planned under the 2016-2020
The “2025 Pioneers” strategic roadmap.
936
7,440
capital and IPO of the company.
and opening of terminal 1.
+ 965 €M
- 571 €M
Economic Regulation Agreement.
2021
2021
2022
2022
-29
SEVENTY YEARS OF PERMANENT ADAPTATION FACED WITH MANY CHALLENGES
NON-FINANCIAL PERFORMANCE 2022
The rapid growth of air traffic with
the emergence of mass tourism, technological developments (supersonic aviation, mass transport with the arrival of the Boeing 747 and other very wide‑bodied aircraft such as the Airbus A380)
EMPLOYEES 26,183 of which 5,255
LOST TIME INJURY FREQUENCY RATE 9.03 14.56 LOST TIME INJURY SEVERITY RATE 0.47 1.54 ABSENCE RATE
PERCENTAGE OF WOMEN 32.8% 25% Executive Committee RATE OF EMPLOYMENT OF PEOPLE ON WORK/STUDY CONTRACTS 3.9% EMPLOYMENT RATE OF PEOPLE WITH DISABILITIES 7.19%
The abrupt shutdown of the aviation sector due to the Covid health crisis
The changes in the global air transport market , gradual maturity of the European continent and emergence of significant demand from emerging countries
The oil crisis
at Aéroports de Paris SA SHARE OF PERMANENT/ FIXED-TERM CONTRACTS 94.4% AVERAGE NUMBER OF HOURS FOR TRAINING PER EMPLOYEE 20 17
The challenge of the energy transition
The liberalisation and consolidation of the French and worldwide air transport sector
The advent of major global hubs
9.2%* 7.98%
Gradual expansion of the network and development in markets outside
Building a new long-term, sustainable and efficient airport model
The security related to terrorism
The financial and health crises
Challenges successfully met
* Excluding TAV Airports Groupe ADP Aéroports de Paris SA
the historic Paris region
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP, A GLOBAL LEADER
GROUPE ADP, A GLOBAL LEADER
A RA I SON D ' ÊTRE THAT I S APPL I ED ON A DA I LY BAS I S
2022 ILLUSTRATION AND KEY FIGURES
SUPPLIERS AND PARTNERS
PASSENGER RECEPTION
22.1 % Purchases made from VSEs, SMEs and ISEs Spending within a 150 km radius of Paris Notre-Dame (circle of economic influence which in turn represents 83% of total Aéroports de Paris SA expenses). 80 % market share with ESG criteria (in line with the target), representing 98% of the expenses negotiated during these consultations. € 716 K Revenue from purchases made
WELCOMING PASSENGERS, OPERATING AND DESIGNING AIRPORTS, IN A RESPONSIBLE MANNER THROUGHOUT THE WORLD.
5 th
PARIS-CDG (formerly 6 th )
TOP 100 IN THE SKYTRAX 2023 CLASSIFICATION: FIVE GROUPE ADP AIRPORTS
OUR RAISON D'ÊTRE
PARIS-ORLY (formerly 46 th )
39 th 36 th 65 th
DELHI (formerly 37 th )
HYDERABAD (formerly 63 rd )
MÉDINE (formerly 58 th )
52 th
ENVIRONMENTAL INDICATORS
CO 2 EMISSIONS, SCOPES 1 & 2 154,089 (in tonnes of CO2)* CO 2 EMISSIONS, SCOPE 3
PASSENGER RECEPT ION for a quality travel experience.
1,058,609 in 2020 (in tonnes of CO 2 )* 9,859,667 in 2021 (in tonnes of CO 2 ) Integration of half-cruises in the emissions calculation for consolidated and ACA4 or ACA4+ certified airports
from the adapted sector RFAR label (ISO 20400) renewed for the year 2022-2023.
EMPLOYEES
€ 862 million compensation, of which €7.5 million in incentive plans and €3.7 million in profit-sharing
TOTAL ENERGY CONSUMPTION 1,144,366 (in MWh of final energy)
DES IGN, INNOVAT ION AND CONCEPT ION to support changes in air transport.
SHAREHOLDERS
PURCHASES OF RENEWABLE ENERGY 485,433 (in MWh of final energy) ENERGY PRODUCTION FROM RENEWABLE SOURCES 66,088 (in MWh of final energy)
Profit from €5.22 per share PROPOSED DIVIDEND OF €3.13 PER SHARE** 2.5% dividend yield***
L IABI L I TY facing environmental, societal and social challenges.
NON-FINANCIAL RATINGS
TOTAL AMOUNT OF NON-HAZARDOUS WASTE COLLECTED 45,611 tonnes
S&P GLOBAL ESG SCORE 63/100 MOODY’S ESG ASSESSMENT 63/100
in 2021
QUANTITY OF INTERNAL HAZARDOUS WASTE 11,885 tonnes (d rastic increase given the increase in the reporting scope)
in 2022
FTSE4GOOD 3.1/5
in 2022
Consolidated airports accounted for at 100% (Paris-CDG, Paris-ORY, Paris-LBG, AIG, TAV Group airports with the exception of Antalya) and non-consolidated airports weighted at the % held by ADP (Antalya airport, MZLZ, Liège Airport, Nuevo Pudahuel, Ravinala). GMR figures not included in 2022.
OUR VALUE CREAT ION for all stakeholders:
MSCI AA
in 2022
companies, service providers, suppliers, shareholders, employees and regions.
* According to the Airport Carbon Accreditation report. ** Subject to approval by the Annual General Meeting of 16 May 2023 approving the 2022 financial statements. *** Dividend per share over the last share price of 2022. Amount proposed by the Board of Directors to the General Meeting of 16 May 2023.
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP, A GLOBAL LEADER
OUR BUSINESSES
FOCUS TAV AIRPORTS IN 2022 FIRST TURKISH AIRPORT MANAGER
46.12 % OFTHESHARECAPITAL HELD BY GROUPE ADP
17,632 EMPLOYEES
€ 1.0 BILLION REVENUE
14 AIRPORTS IN 7 COUNTRIES
Airport management and operations ◆ Efficient and low‑energy infrastructures ◆ Improved airport services ◆ Acceleration of the digitisation
TAV Airports has established itself as the leader in airport services in the Middle East, North Africa and Central Asia. TAV Airports manages: Ankara-Esenboğa, Izmir Adnan Menderes, Gazipaşa-Alanya, Antalya and Milas-Bodrum airports in Turkey, as well as airports in Tunisia (Monastir and Enfidha-Hammamet), Georgia (Tbilisi and Batumi), Kazakhstan (Almaty), North Macedonia (Skopje and Ohrid), Saudi Arabia (Medina) and Croatia (Zagreb). As an integrated airport operator, TAV Airports offers a wide range of services through its subsidiaries: ATU (travel retail and duty-free), BTA (bars and restaurants), Havas and TGS (ground handling), TAV OS (lounges), TAV Technologies (telecom munications) and TAV Security (security). These service subsidiaries regularly win contracts. In the United States, for example, ATU has been operating the store area of the Houston airport since 2015. TAV Airports’ growth strategy aims to focus the development of the airport network on certain regions and to rely on the development of non-air revenues, in particular by accelerating the deployment of Groupe ADP’s hospitality strategy.
A GLOBAL GROUP, WI TH ACT I V I T I ES ACROSS THE VALUE CHA I N
of passenger journeys
◆ Optimisation
of airport operations and reduction of carbon emissions
A GLOBAL, INTEGRATED AND MULTI-LOCAL
Retail & Hospitality ◆ Launch of Extime, the first retail and
hospitality franchise
◆ An objective of developing
FOCUS GMR AIRPORTS IN 2022 LEADING AIRPORT OPERATOR IN INDIA
sales/PAX through new products, more synergies expected between players and a strengthened digital ecosystem
49 % OF THE SHARE CAPITAL HELD BY GROUPE ADP
7 AIRPORTS OF WHICH 4 OPERATED
87 million PASSENGERS*
248 DESTINATIONS SERVED
AND 3 UNDER DEVELOPMENT
Real estate ◆ Significant land reserves in Paris ◆ Full ownership
GROUP PRESENT ACROSS THE ENTIRE VALUE CHAIN OUR BUSINESS LINES
GMR Airports is at the head of a world-class asset portfolio comprising seven airports in three countries (India, Indonesia and Greece) as well as a project management subsidiary (GADL). Four of these airports are already in operation: Delhi, Hyderabad and Goa interna tional airports in India and Medan airport in Indonesia. Delhi Indira Gandhi International Airport (59 million passengers in 2022) was voted “best airport in India and Central Asia” at the latest Skytrax World Airports Awards. GMR is positioned in a market offering many development opportunities by positioning itself primarily on the Indian market during the next privatisations and by seizing new opportunities in South-East Asia and other target markets. GMR is also implementing initiatives to reduce the carbon footprint, notably of Delhi airport which is set to become net zero carbon emissions by 2030.
of land and buildings for which leases are expiring
GROUND HANDLING
Services: IT and Engineering ◆ Services (IT, Engineering, TAV Airports service companies) ◆ Diversity of revenue sources ◆ Development of synergies
RETAIL & HOSPITALITIES
SECURITY
ENGINEERING & CONSULTING
TECHNOLOGY
* In 2022, in Delhi, Hyderabad, Cebu and Medan, from July 2022.
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP, A GLOBAL LEADER
GROUPE ADP, A GLOBAL LEADER
A UN I QUE NETWORK
ALMATY TAV Airports resumed operations in Almaty, the economic capital and the busiest airport of Kazakhstan in April 2021. Almaty is located in the south-east of the country and is a major shopping centre of the Belt and Road initiative, known as the “Modern Silk Road”, which connects Central China with Western Asia, Europe and Africa. It is also the financial and cultural centre of Kazakhstan, as well as the most populous and most cosmopolitan city. ◆ Traffic level in 2022: 7.2 M passengers, i.e. 113% of 2019 traffic
NEW DELHI Indira-Gandhi International Airport (IGIA) covers an area of over 2,000 ha and is located at only about 15 km from the city centre of New Delhi. It serves the metropolitan capital city of India, with over 26 million inhabitants, and is currently its only international airport. ◆ Traffic level in 2022: 59.5 M passengers, i.e. 86.9% of 2019 traffic ◆ Holder of the Airport Health Accreditation ◆ ACA* 4+ (transition)
LOCATIONS BY TYPE OF ACTIVITY Management and operations Other services (duty-free, lounges, ground handling, etc.)
ANTALYA Antalya is a major destination during the summer leisure season in Europe due to its location on the Turkish Riviera, 500 km along the Mediterranean coast, in the southwest of the country and with a hotel capacity of 625,000 beds. Antalya is positioned as the second busiest airport in Turkey and the first in terms of international traffic. ◆ Traffic level in 2022: 31.2 M passengers, i.e. 87.5% of 2019 traffic ◆ ACA* 3+ (neutrality)
AMMAN Present in Jordan since 2007, Groupe ADP
GOA The new airport in Goa, India, began operations on 5 January. Located in Western India, Manohar International Airport is operated by GMR Airports. The first phase of development will develop regional connectivity and welcome up to 4.4 million passengers per year. “Best sustainable airport on virgin site” in the category Aviation sustainability and environment at the 14 th ASSOCHAM international conference (chambers of commerce and industry of India).
SANTIAGO DE CHILE Since October 2015, Groupe ADP and its
successfully operates, via AIG (Airport International Group), Queen Alia Airport in Amman, an exemplary airport for the quality of passenger services and environmental impact. ◆ Traffic level in 2022: 7.8 M passengers, i.e. 87.8% of 2019 traffic ◆ Holder of the Airport Health Accreditation ◆ ACA* 4+ (transition)
partners have been operating the concession for Arturo-Merito Benítez International Airport in Santiago de Chile, 6 th airport in Latin America. Since the inauguration of the new international terminal on 26 February 2022, the airport can accommodate up to 38 million passengers per year. ◆ Traffic level in 2022: 18.8 M passengers, i.e. 76.1% of 2019 traffic ◆ ACA* 2 (reduction) Santiago de Chile is one of the first airports in South America to reach this level.
* Airport Carbon Accreditation.
* Airport Carbon Accreditation.
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
CL IMATE , ENVIRONMENTAL AND BIODIVERS I TY CONSERVAT ION I SSUES ARE OUR PRIORI TY.
OUR CHALLENGES
OBJECTIVES
2050 CARBON NEUTRALITY
2030 PARIS-ORLY NET ZERO EMISSIONS ON ITS INTERNAL EMISSIONS
2035 PARIS-CDG NET ZERO EMISSIONS ON ITS INTERNAL EMISSIONS
OF THE GLOBAL COMMERCIAL AIRLINES TRANSPORT SECTOR
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
OUR CHALLENGES
OUR CHALLENGES
THE NEW DYNAM I CS OF THE AV I AT I ON MARKET
ENV I RONMENTAL TRANSFORMAT I ONS
The rise of climate and more generally environmental issues, the strong signal from civil society, and the health crisis of 2020 have made it essential to accelerate the transformation of air transport players.
Growth in air traffic at Paris Aéroport driven by international traffic
This growth in international traffic to a level higher than that of the Schengen zone is more value-crea ting with a direct positive impact on retail activities and investment strategy. This is a long-term trend supported by the econo mic development of the regions, by the growth of the global middle class and the propensity to travel, particularly outside Europe, and by the positioning of the tourist and business market in Paris.
International (including DROM-TOM) National & Schengen
58 % / 42 %
56 % / 44 %
54 % / 46 %
52 % / 48 %
51 % / 49 %
Groupe ADP is convinced that the aircraft, a player in the progress and development will remain an essential mode of transport that will be part of a more diversified and adapted travel offer thanks to de-carbonisation. of human societies,
Groupe ADP will gradually be part of a more diversified and adapted travel offer, taking into account what our passenger customers, citizens and inhabitants of our regions expect. The future and development of our business will require an accelerated environmental transformation, going beyond the direct impact of airports. Thus, Groupe ADP would aim for the neutrality of its environmental footprint, in particular on climate, air quality, biodiversity and waste and other issues, by setting itself the target of achieving carbon neu
trality by 2050 in our geographi cal scope, plus the cruising of all departing aircraft, and by gradually committing to offset all the biodi versity and carbon impacts of the construction of new infrastructures at Paris-Charles de Gaulle. Groupe ADP has embarked on a transition that favours the sobriety and performance of developments and limits the new surface areas built in its rights-of-way. It partici pates in the sector’s de-carbonisa tion efforts, in particular through the deployment of energy solutions adapted to the characteristics of each flight.
49 % / 51 %
44 % / 56 %
48 % / 52 %
2022
2020 2021
2024
2025
2030 2035
2040
Traffic recovery: an operational and human challenge
Percentage compared to 2019.
Outlook for the return of group traffic
Groupe ADP. Paris Aéroport.
Between 2023 and 2024 RETURN TO 2019 GROUP TRAFFIC
2023 BETWEEN 95 and 105% of 2019 group traffic
Between 2024 and 2026 BACK TO 2019 TRAFFIC
2026 > 100% of 2019 traffic
80.9%
80.2 %
Outlook for the return of Paris Aéroport traffic
2025 BETWEEN 95 and 105% of 2019 traffic
2024 BETWEEN 90 and 100% of 2019 traffic
45.6 %
Towards sustainable growth in air transport, a mode of transport:
38.8 %
2023 BETWEEN 87 and 93% of 2019 traffic
2023
2024
2025
2026
2022
2021
CAPABLE of reinventing itself through progress to de-carbonise
ESSENTIAL for an open and peaceful world
Rail/air intermodality: a driver of traffic dynamics
lopment of Groupe ADP platforms, particularly in the Paris region. Thus, the plane would be a segment of the journey, an increasing share of which will be via rail or alternative modes.
The airport platform is no longer simply a place to take the plane but a place of connections where the travel ling customer has the opportunity to choose the mode of transport with the lowest environmental impact, whatever their destination. In addition to traditional connections, inter-modal connections are playing an increasing role in the deve
that adapts to LOCAL development needs
which is evolving towards REASONED USE
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
OUR CHALLENGES
OUR CHALLENGES
SUPERV I S I ON OF THE EXERC I SE OF OUR ACT I V I TY
ACT I ONS ALREADY UNDERTAKEN
Groupe ADP is supporting these structural changes by promoting the renewal of the airport model.
Debates around the development and future of air transport in which Groupe ADP is involved.
Welcoming our customers with a global
REGULATORY STABI L ITY ◆ Necessary for the competitiveness of airports and investment for long-term transformation, particularly ecological.
hospitality approach Fluidity and speed of the process, excellent reception.
SECTOR DECARBONATION ROADMAP ◆ This roadmap was submitted to the Government: Groupe ADP, co-rapporteur on infrastructure adaptation.
AIRPORT OPERATING RESTRICTIONS ◆ Curfew at Paris-Orly. ◆ Ban on flights that can be substituted by journeys of less than 2.5 hours by train. ◆ Prohibition of the noisiest aircraft. ◆ At Paris-Charles de Gaulle, traffic is capped by a noise index.
Inventing the airport that mobilises the sustainable energies of tomorrow Multi-modality, energy hub.
CAP ON THE NUMBER OF FL IGHTS ◆ Paris-Orly is capped at 250,000 flights per year and a curfew from 11.30 pm to 6.00 am.
Strengthening the relationship with the regions Connectivity, employment, low-carbon energy, biodiversity, real estate.
Building an integrated multi-local group Integrating local issues and constraints.
Anticipating and supporting the transformation of skills Employee development, responsible culture, innovation, agility, transmission.
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
WI TH 2025 P IONEERS , WE HAVE COMMI TTED TO A NEW, SUSTAINABLE AND EFF ICIENT AIRPORT MODEL .
THE STRATEG I C RESPONSE
3 STRATEGIC AREAS
20 TARGETS
VISION 2025
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
THE STRATEG I C RESPONSE
THE STRATEG I C RESPONSE
I NTERV I EW OF EDWARD ARKWR I GHT, DEPUTY CH I EF EXECUT I VE OFF I CER
“WE MUST BE P IONEERS IN ALL AREAS AND STRIVE FOR EXCELLENCE”
Edward Arkwright, Deputy Chief Executive Officer
WHAT DO YOU MEAN BY A MULTI-LOCAL GROUP? E.A.: This is a way of working together in our inter national network and considering our international development. Being multi-local means taking into account local specificities, while being driven – with our Turkish partners TAV Airports and Indian GMR Airports – by common objectives around hospitality, environmental transition and innovation. Pioneers is the Company’s first strategic roadmap thought out on a global scale: the vision is no longer only Parisian, but shared with TAV Airports and resonates with GMR Airports own roadmap. Multi-locality is also the basis of an international development approach. This invol ves relying on solid local players, positioned to cap ture the growth of a region: TAV Airports in Turkey for the Middle East, and GMR Airports in India for the Asia-Pacific region. This specificity of Groupe ADP is also based on selective and opportunistic develop ment, as this year with the acquisition of a stake in Medan airport in Indonesia by GMR Airports.
HOW IS HOSPITALITY POSITIONED AT THE HEART OF ITS STRATEGY? E.A.: Welcome and hospitality are at the heart of our purpose: to welcome, guide and support passen gers who choose our airports under the best pos sible conditions. Hospitality is at the heart of our strategy, it is our grid of understanding and progress throughout the passenger journey. Hospitality means offering our passengers the best products frommajor brands and unique gastronomic experiences with the signatures of great chefs. Hospitality means providing services to best accompany the trip to the airport, in particular for certain audiences such as families and vulnerable people. Finally, hospitality means mana ging time, thanks to a culture of real-time passenger information, on our digital interfaces and in our termi nals and by working on ever more fluidity for controls. For the post-control experience, we launched Extime, our new retail and hospitality brand. The new boar ding lounge in Terminal 1, reminiscent of the Roaring Twenties and Parisian life, shows that through Extime, we can offer unique moments to all our passengers, steeped in design and excellence.
WHAT IS THE FUTURE AIRPORT MODEL FOR GROUPE ADP? E.A.: De-carbonisation and the acceleration of socie tal and environmental expectations are pushing the entire air transport sector to transform. Through its 2025 Pioneers strategic roadmap, Groupe ADP has initiated a new, more sustainable and efficient airport model. It involves a long-term structural transforma tion, guided by the environmental transition of our industry, the preservation of our economic balance and the satisfaction and creation of value for our customers and stakeholders. In all areas, we must be pioneers and aim for excellence: both in terms of hospitality and the fluidity of passenger journeys, the de-carbonisation of our platforms, or in terms of connectivity between regions and our airports.
WHAT ARE GROUPE ADP’S CHALLENGES IN FRANCE? E.A.: The group must continue to support the very good recovery of post-Covid traffic by ensuring the continuity and quality of operations and by meeting the challenges of recruitment and the development of new skills, while transforming its platforms, in terms of connectivity and integration of new ener gies (sustainable aviation fuels, hydrogen). In the summer of 2022, we experienced very strong pres sure on the workforce, particularly at security checks. The implementation of Aérowork, a simplified recruit ment platform in the regions for all business lines at our airports, allows us to better understand this issue throughout the year. The preparation of the major sporting events of 2023 and 2024 will be a major welcome challenge for all the teams of Groupe ADP and the airport community, and a unique opportunity to promote our airports and our values by hosting in the best way the many international athletes and fans.
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
THE STRATEG I C RESPONSE
2025 PIONEERS OBJECTIVES
13 Developing the Smartisation of the Group’s airports, with 100 air ports at “full” level and 100% of other airports at “friendly” level. CONTROLLED AIRPORTS, TRAFFIC > 4M PAX 14 Supporting the generalisation of continuous descent procedures (for aircraft) between 2023 and 2025 at Paris-CDG and 2025 at Paris-Orly. PARIS-ORLY AND PARIS-CDG 15 Facilitating the achievement of 80% of purchases made locally in the Paris region, of which 20% from SMEs, subject to public pro curement legislation. ADP SA Deploying 120 experiments on societal, environmental and opera tional innovations by2025, ofwhich 30 leading to industrialisation. ADP SA, TAV AIRPORTS, HUB ONE 17 Completing at least one employee shareholding plan by 2025. ADP SA 18 Taking into account an ESG cri terion in the compensation of 100% of employees. ADP SA, TAV AIRPORTS, AIG 19 Mul t iplying the number of employee civic engagement days by ve , by increasing it to 5,000 over the 2022-2025 period. ADP SA 20 Training 100% of employees in good ethics and compliance practices. ADP SA, TAV AIRPORTS, AIG SHARED DYNAMICS Innovating, supporting & empowering 16
07 Placing the Parisian platforms at the best European level in terms of train-plane connections by increasing by 50% at Paris Charles de Gaulle the number of train-air connecting passengers and doubling them in Paris-Orly. PARISIAN PLATFORMS 08 Using 10% low-carbon energy in the terminals and airside (almost doubling compared to 2019) and 40% excluding landing and take off. CONTROLLED AIRPORTS, ACA LEVEL ≥ 3 IN 2021 09 Opening the new multi-modal hub at Paris-Orly, with the com missioning of the line 14 station in 2024, and making possible the commissioning or construction of 8 additional public transport lines to connect Paris airports to the neighbouring regions. PARISIAN PLATFORMS 10 Preserving 25% of surfaces for biodiversity in Paris-CDG and 30% in Par is-Or ly and Paris-Le Bourget , and provide the Group’s airports with a trajec tory to improve their biodiversity index by 2030. THE GROUP’S 23 AIRPORTS COMMITTED TO THE AIRPORTS FOR TRUST CHARTER ONE GROUP Building a global group, integrated and responsible 11 Stabilising the average maturity of our 30-year concession port folio . ALL GROUP AIRPORTS UNDER CONCESSION CONTRACTS, EXCLUDING PARIS 12 Opening 100 additional inter national routes to increase the connectivity of our regions. ALL GROUP AIRPORTS
STRATEGIC ROADMAP*
PIONEERS
ONE AMBITION Imagining the sustainable airport of tomorrow 01 Ensuring that over 80% of flights leave on time or within 15 minutes of the scheduled time. CONTROLLED AIRPORTS 02 Reducing average emissions per flight’s taxiing by 10%. PARIS-ORLY AND PARIS-CDG 03 Setting a carbon budget for the life cycle of all investment pro jects of more than €5 million. ADP SA, TAV AIRPORTS 04 Propose biometric facilitation to 50% of passengers in their initial journey. PARIS-ORLY AND PARIS-CDG 05 Aiming for excellence in hospi tality: ◆ Placing Paris-CDG in the top 10 of the Skytrax ranking of the best airports in the world, as well as 4 airports in the top 50 and 8 airports in the top 100; ALL AIRPORTS CONTROLLED AIRPORTS, TRAFFIC > 3M PAX; ◆ Achieving an ACI/ASQ rating of 4 in terms of passenger satisfaction. 06 Deploying the Extime retail and hospitality concept in Paris and initiating the deployment of the franchise in 2 terminals outside the Parisian platforms PARIS AND INTERNATIONAL
It has clear priorities, accompanied by concrete and measurable achievements and is fully positioned at Group level through a roadmap shared with TAV Airports and a GMR roadmap that resonates with that of the Group.
AMBITION
Imagining the sustainable airport of tomorrow Aimin g for excellence and sustainability of operational and construction methods. Being innovative in hospitality. Developing the offer of multi-global connections.
GROUP
Building a global, integrated and responsible group Conso lidating the Group’s network. Mobilising expertise to multiply it. Building o n strong local roots.
SHARED
Innovating, supporting and empowering Promoting an innovative approach. Attracting and retaining talent through a global HR policy. Developing a culture of responsibility.
* See Section 1.1.2 of the 2022 Universal Registration Document.
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
LA RÉPONSE STRATÉG I QUE THE STRAT G I C RESPONS
THE STRATEG I C RESPONSE
ONE AMB I T I ON
F I RST CONCRETE ACH I EVEMENTS TO I MAG I NE THE SUSTA I NABLE AND HOSP I TABLE A I RPORT OF TOMORROW
Caveirac photovoltaic solar park
Future multi-modal hub of Paris-Orly
FACILITATING AND DE-CARBONISING OUR ACCESSES: THE PARIS-ORLY MULTI-MODAL HUB
GROUPE ADP INAUGURATES ITS FIRST SOLAR PARK IN FRANCE
BEING A PIONEER
BEING A PIONEER in the offer of multi-modal connections 2024 OPEN THE NEW PARIS-ORLY MULTI-MODAL HUB, WITH THE COMMISSIONING OF THE LINE 14 STATION
While more than 70% of accesses to Paris-Orly are by car - both by employees and passengers (VTC, taxis, personal vehicles), the arrival of the station will improve access and make it more fluid traffic axes, reduce CO 2 emissions and improve air quality around the platform, through the road/rail modal shift.
Several infrastructure projects helping to facilitate access to the Paris region airports are under development and will continue in 2023: work on the Paris-Orly multimodal station, work on the CDG Express tunnel, feasibility studies for the Paris-Orly airport. creation of three bus lines from Paris-CDG serving the department of Val-d’Oise, as wel l as the signature of the agreement for the Roissy-Picardie line. The new Paris-Orly station, which will see line 14 commissioned in the summer of 2024, and line 18 in 2027, supports the multi-modal ambition and the reduction in the quantity of vehicles on the plat forms, by profoundly transforming access to Paris-Orly airport, which will be 25 minutes from the centre of Paris.
The contract provides for the creation of three new solar parks in France for the requirements of Groupe ADP in the departments of Gard, Var and Charente. With an expected annual produc tion of 47 GWh of green energy over a period of 21 years, this direct electricity supply contract repre sents 10% of the annual pre-Covid electricity needs to operate the three Paris airports, or nearly 75% of lighting needs. The Caveirac power plant, the first of Groupe ADP’s three, was commissioned in 2022.
Groupe ADP is among the first French companies to obtain its electricity from solar parks, speci fically built in France for its own needs. As part of the de-carbonisation of its energy, Groupe ADP signed a long-term renewable electricity direct purchase contract with the builder and producer Urbasolar and the electricity supplier GazelEnergie in 2020, a Corporate PPA (Power Purchase Agreement), through which a consumer company obtains its supplies directly from renewable energy parks.
in the excellence and sustainability of operational and construction methods 10 % LOW-CARBON ENERGY IN TERMINALS AND AIRSIDE 40 % EXCLUDING TAKE-OFF AND LANDING 2025 PIONEERS OBJECTIVES
2025 PIONEERS OBJECTIVES
95,000 PASSENGERS EXPECTED EACH DAY AT THE STATION
13,000 PEAK-HOUR PASSENGERS
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
LA RÉPONSE STRATÉG I QUE THE STRAT G I C RESPONS
LA RÉPONSE STRATÉG I QUE THE STRAT G I C RESPONS
ONE AMB I T I ON
New international boarding lounge in Terminal 1
PARIS-CHARLES DE GAULLE, VOTED BEST AIRPORT IN EUROPE FOR THE 2 nd CONSECUTIVE YEAR, ENTERS THE TOP 5 WORLDWIDE
LAUNCH OF EXTIME: GROUPE ADP’S NEW RETAIL AND HOSPITALITY BRAND
BEING A PIONEER in hospitality SET UP PARIS-CDG IN THE TOP 10 SKYTRAX RANKING OF THE BEST AIRPORTS IN THE WORLD FOUR AIRPORTS IN THE TOP 50 AND EIGHT AIRPORTS IN THE TOP 100
BEING A PIONEER in hospitality COMMITTING TO ROLLING OUT THE EXTIME FRANCHISE BY 2025 IN TWO TERMINALS OUTSIDE THE PARIS AIRPORTS
claimed around three pillars: excel lence of the location’s design; the excellence of the retail offering; excellent service and hospitality at the Terminal Boutique. The new boarding lounge in Terminal 1 was designed for Groupe ADP by two French desi gners: Hugo Toro and Maxime Liau tard. Passengers will find several references to the Roaring Twenties and the iconic elements of Parisian life. This trio of excellence aims to bring the quality of service and passenger satisfaction to the highest levels in the Extime Terminal Boutiques.
Groupe ADP unveiled Extime, its new airport retail and hospitality brand through the opening of its first Boutique Terminal Extime in Terminal 1. The brand aims to offer a totally reinvented airport expe rience in the reserved area, once the controls have been passed. Concept inspired by boutique hotels, Extime wants to transform the reserved areas of airports into a collection of Terminal Boutiques, in Paris, then around the world, accor ding to a franchise business model. The traveller can take advantage of the new standards that are offered, and whose excellence is
and Paris-Orly gains seven places and appears at 39 th in the world ranking. In addition to establishing Paris Charles de Gaulle airport in the global Top 10, Groupe ADP wants to position four of the airports in its network in the Top 50 and eight in the Top 100 by 2025.
Groupe ADP aims for excellence in hospitality wherever it is present in the world. The World Airport Awards of the Skytrax organisa tion are based on passenger votes: approximately thirteen million questionnaires completed by cus tomers of more than one hundred nationalities. In 2023, five airports belonging to the Group’s network were among the top 100 airports in the world in terms of passenger satisfaction and quality of service, and a total of 12 were rewarded. Paris-Charles de Gaulle is elec ted “best European airport” for the second consecutive year and now ranks in fifth place (+ 1 place)
2025 PIONEERS OBJECTIVES
2025 PIONEERS OBJECTIVES
36 th SKYTRAX RANKING FOR DELHI AIRPORT
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
LA RÉPONSE STRATÉG I QUE THE STRAT G I C RESPONS
LA RÉPONSE STRATÉG I QUE THE STRAT G I C RESPONS
ONE GROUP
F I RST ACH I EVEMENTS TO MAKE GROUPE ADP A GLOBAL , I NTEGRATED AND RESPONS I BLE GROUP
Esenboğa International Airport (Ankara, Turkey)
Goa Airport - Dabolim International (India)
STRENGTHENING OUR PORTFOLIO: THE RENEWAL OF THE ANKARA AND ANTALYA CONCESSIONS
DEVELOPING BY RELYING ON DEVELOPMENT PLATFORMS: GMR AIRPORTS
BEING A PIONEER by ensuring selective and opportunistic development
BEING A PIONEER in the development of a multi-local group
capacity of this airport to 80 mil lion passengers per year ( i.e. double the current capacity), in exchange for the right to operate for 25 years from 2027 to 2051. These two airports are strategic assets for our portfolio in terms of traffic dynamics.
In 2022, the average maturity of the concession portfolio is 32 years. The renewal of the Ankara airport concession won by TAV Airports on 20 December 2022 and aimed at increasing the capacity of this airport in exchange for the right to operate it until May 2050 contributes to the stability objective of portfolio maturity. In 2022, a consortium formed by TAV Airports (51%), member of Groupe ADP, and Fraport (49%) has won the tender for the renewal of the Antalya Airport concession. The purpose of this concession is to invest in order to increase the
I t s deve l opment i n France and outside France enables Groupe ADP to find growth drivers. Groupe ADP seeks to develop selectively and opportunistically by relying on solid local players, posi tioned to capture the growth of a region: TAV Airports in Turkey for the Middle East, and GMR in India for the Asia-Pacific region. GMR Airports obtained the conces sion for Medan Airport in Indonesia as part of a consortium in which it will hold 49% alongside the
Indonesian public operator APII. Medan is the country’s fifth airport with 10 million passengers in 2018. Effective since July 2022, this concession, for a period of 25 years, provides for an investment plan spread over several years, the first phase of which should take place in the first half of 2023, in order to modernise the existing infrastruc tures (a runway and a 100,000 m 2 terminal) and gradually increase capacity, in line with expected traffic growth.
2025 PIONEERS OBJECTIVES
STABILISING THE AVERAGE MATURITY OF OUR
87.5 % OF 2019 TRAFFIC IN ANTALYA IN 2022
30-YEAR CONCESSION PORTFOLIO
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
THE STRATEG I C RESPONSE
THE STRATEG I C RESPONSE
ONE GROUP
JOINT VENTURE PROJECT WITH AIR LIQUIDE: DESIGNING THE HYDROGEN HUBS OF TOMORROW
SERVING THE REGIONS: EMPLOYMENT WITH AÉROWORK
BEING A PIONEER by mobilising expertise to multiply them
BEING A PIONEER
in favour of the employment of companies in the airport commu nities of Paris-Charles de Gaulle, Paris-Orly and Paris-Le Bourget.
Aé rowor k , co- founded by Groupe ADP, is a new digital plat form that innovates in recruitment methods, in the territories where airports are located. It brings together more than 30 employers from the airport platforms who work in conjunction with the public employment services. With Aérowork, it is very simple for the candidate: no CV, no photo, but a two-minute personality quiz. Within 72 hours, the candidate has a response from the company enabling them to be referred either to an interview or to a proposal for support by the public employment service. The Aérowork platform was elected project of the year at the Digital HR Awards for 2022, which rewards the best HR transforma tion projects for its mobilisation
to support airports in their transi tion to hydrogen for ground and aircraft uses: volumes, logistics chains, infrastructure. Air Liquide and Groupe ADP have developed unique expertise in infrastructure sizing and pre-imple mentation to support the necessary airport transformation thanks to a one-year preliminary study at Paris Charles de Gaulle and Paris-Orly, jointly with Airbus.
In June 2022, Air Liquide and Groupe ADP announced their ambi tion to create the first joint venture to support the development of hydrogen infrastructure in airports. This project reflects the ambition of the two groups to prepare for the deployment of low-carbon global aviation. The mission of the joint venture, 50-50 owned, will be to offer consulting and upstream studies
by relying on strong local roots
SINCE 6 MARCH 2023
80 % OF AÉROWORK CANDIDATES RESIDE IN THE PARIS REGION AIRPORT AREAS 3,022 CANDIDATES APPLIED ONLINE 11,161 APPLICATIONS SENT
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
THE STRATEG I C RESPONSE
THE STRATEG I C RESPONSE
SHARED DYNAM I CS
MULT I PLE I N I T I AT I VES UNDERTAKEN FOR A COLLECT I VE DYNAM I C OF I NNOVAT I ON , SUPPORT FOR EMPLOYEE CAREER PATHS AND RESPONS I B I L I TY
PONTOISE, EPICENTRE OF NEW SUSTAINABLE AIR MOBILITY IN EUROPE
ALTEIA: ARTIFICIAL INTELLIGENCE AND DRONES AT THE SERVICE OF BIODIVERSITY To meet its ambition to preserve biodiversity, Groupe ADP has committed to reducing, then stop ping by 2025, the consumption of phytosanitary products at Paris Charles de Gaulle. To face this challenge, the Innova tion division and the teams of the Paris-Charles de Gaulle aeronau tical areas conducted an experi ment with drones in collaboration with the start-up Alteia, specialists in artificial intelligence solutions: ◆ assessing the state of biodiversity on the platform; ◆ be aware of the presence of invasive species (such as vetch and thistle). In early September 2022, three drones, equipped with cameras, flew over Paris-CDG to help the teams better understand and preserve biodiversity.
OLGA, A UNIQUE PROJECT TO INNOVATE IN ENVIRONMENTAL MATTERS Since October 2021, ambitious actions in terms of environmental efficiency have been rolled out at Paris-Charles de Gaulle as part of the OLGA (hOlistic Green Airport) project, supported by the European Commission. This five-year project runs until 2026. In this respect, Groupe ADP has joined forces with some 40 partners with recognised expertise (airports, airlines, industrialists, the world of research and “start-ups”) to deploy at Paris-Charles de Gaulle, then distribute in Europe, around 30 actions in terms of environ mental innovation: trial of a taxibot, multi-energy station (natural gas vehicle, H2) airside, management tool based on AI, biodiversity, etc.
BEING A PIONEER in innovation 4×
BEING A PIONEER in innovation
The completion of a Volocopters flight, fully integrated into the airfield, was a first in Europe, and the culmination of a year of very ambitious test campaigns. The ambition is continuing with the development of several vertiports in the Paris region and the deve lopment of all uses, sanitary and logistics, while preparing for 2024. Innovation is everywhere in this new aeronautical adventure.
On 10November 2022, GroupeADP reached a decisive new stage in the development of new electric air mobility in Pontoise. The installation of a passenger terminal, designed and developed by Skyport and Groupe ADP, now integrating all aeronautical and passenger components, marks the last stage of development of the Pontoise test bench. The entire passenger journey was tested: access to the terminal, control formalities (based on biometric technologies) and boar ding the aircraft.
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2025 PIONEERS OBJECTIVES
INNOVATION TRIALS TO BE ROLLED OUT, INCLUDING 30 LEADING TO INDUSTRIALISATION
LESS NOISE THAN A HELICOPTER A one-year TEST CAMPAIGN MORE THAN 20 FLIGHTS 200 KM TRAVELLED
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
THE STRATEG I C RESPONSE
THE STRATEG I C RESPONSE
SHARED DYNAM I CS
THE FIRST MONTH OF COMMITMENT WITHIN GROUPE ADP
STRONG SOCIAL DIALOGUE The signing of the twelfth incentive agreement in June 2022 enabled it to come into force for the 2022 to 2024 period. The aim of this agreement is to involve employees in Groupe ADP’s results in order to improve the economic perfor mance and quality of service, and more generally to promote the CSR commitment of all the Company’s employees. For the first time within Groupe ADP, the incentive bonus is valued by the achieve ment of three CSR objectives set by the employees. The first, social,
values employee commitment, by taking into account the number of civic engagement days carried out during the year and during working hours. The second, green, concerns the reduction of CO 2 emissions. The third criterion, societal, concerns the completion rate of ethics and compliance training. The other two criteria relate to the improve ment of economic performance (EBITDA/Group revenue ratio) and the quality of service (passenger satisfaction rating on departure).
BEING A PIONEER of a new culture of commitment ×6 THE NUMBER OF EMPLOYEE CIVIC ENGAGEMENT DAYS, BY INCREASING IT TO 5,000 OVER THE 2022-2025 PERIOD
BEING A PIONEER fostering a new culture of commitment
More than 170 employees were involved with local associations partners of the company, as part of the month’s commitment. Establi shed by Groupe ADP, this system allows employees to take part in solidarity actions around profes sional integration, culture, solidarity and the environment: book collec tions, clothing sorting workshops or plantation sites. In addition to the month’s commit ment, 807 days of commitments were carried out by employees. Groupe ADP has set up a digital commitment platform that allows employees to find various types of commitments: salary rounding, soli darity leave or skills-based spon sorship. 2022 also made it possible to reactivate sponsorship of end-of career skills.
3 DAYS PER YEAR PER EMPLOYEE FOR CIVIC COMMITMENT 807 DAYS CARRIED OUT BY EMPLOYEES OF WHICH MORE THAN 170 DURING THE COMMITMENT MONTHS
2025 PIONEERS OBJECTIVES
100 % OF AÉROPORTS
2025 PIONEERS OBJECTIVES
DE PARIS SA EMPLOYEES HAVE A COMPENSATION THAT TAKE INTO ACCOUNT A CSR CRITERION
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GROUPE ADP / 2022 I NTEGRATED REPORT
GROUPE ADP / 2022 I NTEGRATED REPORT
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