2021 integrated report
F I NANC I AL AND NON - F I NANC I AL PERFORMANCE
SOC I AL I ND I CATORS
QUAL I TY OF SERV I CE , HEALTH LABELS AND SOC I ETAL I ND I CATORS I N 202 1
GROUPE ADP
SUPPLIERS AND PARTNERS
PASSENGERS
WORKFORCE
SHARE OF VSE/SME PURCHASES 17% purchases made from Micro VSE SME
26,122
24,447
5 GROUPE ADP AIRPORTS IN THE TOP 100 OF THE SKYTRAX 2021 RANKING
22,269
ACI/ASQ DEPARTURE SATISFACTION SCORE 3.91 points MARKET SHARE WITH CSR CRITERIA 86% of contractual contracts Aéroports de Paris SA representing over 96% of expenses of the Purchasing department include a CSR rating criterion (% contracts renewed) RESPONSIBLE SUPPLIER RELATIONS & PURCHASING (RFAR) LABEL (NUMBER OF INTEGRATED SITES) Aéroports de Paris SA certified since 2014 AMOUNT OF PURCHASES FOR THE DISABILITY SECTOR + €635 thousand/year
PARIS-CDG (FORMERLY 20 th )
15 th
DELHI (FORMERLY 50 th )
45 th 64 th 68 th 73 th
2019
2020
2021
HYDERABAD (FORMERLY 71 st )
SHARE OF PERMANENT/FIXED-TERM CONTRACTS 94.1% permanent contracts
MÉDINE (FORMERLY 84 th )
PARIS-ORLY (FORMERLY 76 th )
AÉROPORTS DE PARIS SA
PERCENTAGE OF WOMEN
SHARE OF PERMANENT/FIXED-TERM CONTRACTS 99.8% permanent contracts
34%
33.3%
33.1%
ACCIDENT FREQUENCY RATE 8.54 ACCIDENT SEVERITY RATE 0.41
HEALTH & SAFETY: 5 STARS IN THE SKYTRAX COVIDFREE AUDIT AWARDED TO 3 OF OUR PARTICIPATING AIRPORTS
PARIS-CHARLES DE GAULLE
CIVIL SOCIETY
2019
2020
2021
NUMBER OF TRAINING HOURS PER EMPLOYEE
PARIS-ORLY
PERCENTAGE OF WOMEN ON THE EXECUTIVE COMMITTEE 33%
24
TBILISSI
BUDGET OF THE CITIZEN ENGAGEMENT DEPARTMENT €3.7 million (OF WHICH €1 .5 MILLION ENDOWED BY THE GROUPE ADP FOUNDATION)
19
HEALTH CERTIFICATION: 27 OF THE GROUP’S
28 AIRPORTS CERTIFIED ACI/AHA (AIRPORT HEALTH ACCREDITATION)
8
RATE OF EMPLOYMENT OF PEOPLE ON WORK/STUDY CONTRACTS 2.54%
2019
2020
2021
DISABILITY RATE 7.02%*
NUMBER OF PROJECTS SUPPORTED BY THE GROUPE ADP FOUNDATION 49 Projects
ABSENCE RATE 7.0% FINANCIAL AND NON-FINANCIAL PERFORMANCE * In 2020.
46
47
AÉROPORTS DE PAR I S / 202 1 I NTEGRATED REPORT
AÉROPORTS DE PAR I S / 202 1 I NTEGRATED REPORT
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