2021 integrated report

WR I T I NG THE FUTURE OF THE A I RPORT

THE DREAM I N ACT I ON FOR 70 YEARS

A new long-term airport model focused on sustainability and performance.

A NEW I MPETUS Today, Groupe ADP has an original model that stands out worldwide for its expertise and network, and also for its desire to put passenger care at the heart of its purpose to imagine and operate the airport of tomorrow. For this, we know that we can together support the structural changes that are underway. The Company’s strengths remained strong throughout the crisis. The Company is ready to return to centre stage to bring the renewal of the airport model and, more generally, to re-enchant travel, including its air component. HOSP I TAL I TY ALWAYS AT THE HEART… In this new model, the customer-passenger is at the heart of the Company’s concerns, but with renewed and innovative means. The fluidity and speed of their journey will be particularly highlighted, in particular by leading digital tools. Above all, the welcome in the reserved area would aim for excellence, through its design, the service provided and the offer proposed. The passenger would be considered as a user not only of the terminals, but also of all the infrastructures of our platforms.

… OF A MULT I MODAL CONNECT I ON PLATFORM . . . The airport platform would no longer be simply a place to take the plane, but a place of connections where the customer-passenger, benefiting from easier access from their place of departure, chooses the most optimal mode of transport, in particular with regard to environmental criteria. Thus, the plane would be a segment of the journey, an increasing share of which will be via rail or alternative modes. In addition to traditional connections, intermodal connections would play an increasing role in the development of Groupe ADP’s platforms, particularly in the Paris region, by relying on a transfer module positioned at the heart of the infrastructures. Air transport, for the destinations where it is preferred, would also aim to reduce its environmental impact as much as possible, through solutions adapted to the characteristics of each flight. This transformation should lead us towards low-carbon aviation. … SUSTA I NABLY DES I GNED AND OPERATED… Groupe ADP’s responsibility as a developer, designer and operator of infrastructure is to support the structural changes in air transport with equipment and processes that ensure the best conditions of safety and security,

A CHANCE TO DREAM In November 1944, Alain Bozel wrote a visionary note to General de Gaulle, head of the provisional government, to define and promote the idea of an ideal airport for Paris. At the end of the war, France wanted to regain its rank as a great power. Bozel is convinced that the plane is the means of transport of people and goods of the 20 th century that it will impose itself and grow thanks to its main asset, speed. The plane is the symbol of progress and carries, beyond its economic role, a chance to dream, a call to travel and discoveries of other cultures. The airport, essential to this industry, is set to become the gateway to the country’s capital, carrying the image of Paris but also of France. For Bozel, “Paris airport” has the same economic, political and cultural importance as the ports had in previous centuries. The airport city will develop in the same way as port cities have developed in the past. PERMANENT ADAPTAT I ON This vision will strongly inspire the Group’s creation and development. Numerous challenges will require us to constantly adapt our activity and to do so for over 70 years, without profoundly calling it into question: the rapid growth of air traffic with the emergence of mass tourism, technological developments (supersonic aviation, mass passenger transport with the arrival of the Boeing 747 and other wide-bodied aircraft such as the Airbus A380, etc.), the oil crisis, the liberalisation and consolidation of the French and global air transport sector, the advent of major global hubs, terrorism related security, financial and health crises, etc. are all challenges successfully met. Changes in the global air transport market,

with the gradual maturity of the European continent and the appearance of significant demand from emerging countries, have led the Group to gradually expand its network, and to develop in new markets far from the historical Île-de-France region. Groupe ADP has always been able to support these transformations, thanks to the commitment, skills and passion that drive its women and men. We can be proud of this collective resilience. A SUDDEN HALT In 2020, the Covid-19 health crisis brought an abrupt halt to the aviation sector. While mistrust of the aviation sector existed before the health crisis - commercial aviation and the airport activity were already the target of various influence groups - this crisis amplified and accelerated this phenomenon. It has shaken more than ever before, the chance to dream and the imagination that the plane conveys, sometimes to the point of arousing behaviours of apprehension or rejection. Airplanes and airports are the collateral victims of a world that seeks to withdraw into itself rather than open up to others. This crisis required a significant adaptation by the air transport players, including Groupe ADP, which had to adjust its economic and social model to the constraints of this period. At the same time, societies, particularly in Europe, have become increasingly attentive to the requirements of individual and collective well-being, preservation of the environment but also safety. However, Groupe ADP is convinced that the aircraft, a player in the progress and development of human societies, will remain an essential mode of transport. It will gradually be part of a more diversified and adapted travel offer, taking into account what our passenger customers, citizens and inhabitants of our regions expect.

STRATEGY: BUILDING A NEW AIRPORT MODEL

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AÉROPORTS DE PAR I S / 202 1 I NTEGRATED REPORT

AÉROPORTS DE PAR I S / 202 1 I NTEGRATED REPORT